TERMS & CONDITIONS
LAST UPDATED: 2026TERMS & CONDITIONS
LAST UPDATED: 2026GE8FIT Sports Services and Contracting - L.L. - S.P.C.
Terms and Conditions of Membership and Service Agreement
(Commercially Operating as "GritForce 8" / "GritForce 8 Fitness")
Special Legislative, Liability, Financial, and Operational Edition — Registered Jurisdiction: United Arab Emirates (UAE)
Table of Contents
- 1. Operational Definitions and Structural Preamble
- 1.1 Scope and Binding Nature of the Agreement
- 1.2 Legal Definitions and Nomenclature
- 1.3 Corporate Entity Identification
- 1.4 Dual-Language and Text Supremacy Clauses
- 1.5 Contractual Modifications and Notice Mechanisms
- 1.6 Statutory Severability and Unenforceability Safeguards
- 1.7 Non-Waiver Principles and Institutional Rights
- 2. General Facility Membership Terms and Conditions
- 2.1 Membership Eligibility and Age Constraints
- 2.2 Facility Access Control, Biometrics, and Identity Verification
- 2.3 Guest Access, Day Passes, and Visitor Regulations
- 2.4 Membership Tiers, Multi-Club Access, and Tier Upgrades
- 2.5 Facility Hours of Operation, Maintenance Closures, and Force Majeure
- 2.6 Locker Usage, Storage Policies, and Abandoned Property
- 2.7 Property Care, Equipment Usage, and Damage Indemnification
- 2.8 Suspension and Unilateral Contract Termination Rights
- 2.9 Facility Security Surveillance and Monitoring Disclosures
- 3. Corporate Fitness and Wellness Partnerships
- 3.1 Corporate Account Structure and Eligibility Criteria
- 3.2 Corporate Billing, Invoicing, and Payment Obligations
- 3.3 Employee Onboarding, Verification, and Status Changes
- 3.4 Corporate On-Site Facilities and Mobile On-Premises Classes
- 3.5 Corporate Event Operations and Multi-Participant Liability
- 3.6 Account Maintenance, Termination, and Corporate Offboarding
- 3.7 Employer Non-Solicitation and Coaching Exclusivity
- 4. In-Club Personal Training (PT) Services
- 4.1 On-Premises Personal Training Framework
- 4.2 Mandatory 100% Full Upfront Advance Payment
- 4.3 Scheduling, Booking Windows, Timeliness, and Session Structure
- 4.4 24-Hour Cancellation and Rescheduling Policy
- 4.5 Expiration Windows and Non-Refundability
- 4.6 Trainer Assignment, Reassignment, and Substitutions
- 4.7 Client Punctuality, Late Arrivals, and Session Forfeiture
- 4.8 Exclusivity of In-Club Coaching Services
- 5. Home Personal Training (Mobile At-Home PT)
- 5.1 Environmental Safety, Space, and Equipment Standards
- 5.2 Mandatory 100% Advance Payment for Residential Travel & Coaching
- 5.3 Trainer Safety, Professional Boundaries, and Right of Withdrawal
- 5.4 Property Access, Security Clearance, Parking, and Delay Fees
- 5.5 Residential Liability, Household Members, and Pet Controls
- 5.6 Residential Property Markings and Wear-and-Tear Disclaimers
- 5.7 Outdoor and Residential Common Area Operations
- 6. Online Personal Training and Customized Plans
- 6.1 Online Coaching and Digital Platform Deliverables
- 6.2 Pre-Payment Terms for Virtual Coaching & Digital Custom Plans
- 6.3 Technological Requirements, Connectivity, and Software Access
- 6.4 Asynchronous Plan Updates and Custom Plan Turnaround Times
- 6.5 Remote Exercise Safety, Environmental Checks, and Form Responsibilities
- 6.6 Intellectual Property Rights in Custom Digital Plans and Materials
- 6.7 Software Disruption, Server Downtime, and Technical Exclusions
- 7. Nutritional Guidance and Custom Wellness Programming
- 8. Financial Terms, VAT, Cancellations, and Freezes
- 8.1 Recurring Automatic Billing, Payment Authorizations, and UAE VAT Compliance
- 8.2 Late Fees, Failed Transactions, and Administrative Charges
- 8.3 Freeze Policy (Medical, Travel, Corporate Hold)
- 8.4 Cancellation Rules for Recurring and Fixed-Term Agreements
- 8.5 Strict Non-Refundability and Statutory Exceptions
- 8.6 Chargeback Penalties and Financial Dispute Rules
- 9. Health, Safety, and Assumption of Risk Waiver
- 9.1 PAR-Q Requirements and Affirmative Duty of Health Disclosure
- 9.2 Medical Clearance and Independent Medical Advice
- 9.3 Express Assumption of Risk
- 9.4 Complete Release of Liability and Covenant Not to Sue
- 9.5 Indemnification and Defense Obligations
- 9.6 Recovery Suite Protocols (Sauna, Steam, Ice Baths)
- 10. Code of Conduct, Discipline, and Facility Policies
- 11. Privacy, Data Protection, and Media Release
- 12. Governing Law, Arbitration, and Jurisdiction (UAE Law)
- 13. Execution, Schedules, and Acknowledgment Signature Block
1. Operational Definitions and Structural Preamble
1.1 Scope and Binding Nature of the Agreement
This Comprehensive Terms and Conditions of Membership and Service Agreement (hereinafter referred to as the "Agreement" or "Terms") represents a fully integrated, legally binding contract entered into between GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., a Single Person Limited Liability Company duly registered, incorporated, and licensed under the commercial laws of the United Arab Emirates (UAE), operating under its commercial brand name "GritForce 8" or "GritForce 8 Fitness" (including its corporate holding structures, operating subsidiaries, property managers, licensed facilities, and official affiliates, collectively referred to throughout this document as "GE8FIT," "GritForce 8," the "Company," the "Club," "we," "us," or "our") and any individual, business entity, corporate partner, employer, fitness member, personal training client, online subscriber, mobile client, or visiting guest (referred to throughout as the "Member," "Client," "Corporate Client," "You," or "Your") who registers for, accesses, purchases, subscribes to, or utilizes the physical facilities, gym floors, specialized personal training suites, residential coaching visits, online coaching platforms, customized training programs, nutritional framework materials, corporate wellness events, or digital mobile software provided by the Company within the UAE.
By checking an "I Agree" digital box, physically or electronically executing a signature block, purchasing an access key fob or membership card, scheduling a personal training session (In-Club, Home, or Online), downloading a digital training program, entering any physical GritForce 8 facility operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. in the United Arab Emirates, or participating in employer-sponsored corporate fitness initiatives, you unconditionally acknowledge, accept, and covenant to abide by every clause, condition, financial duty, liability release, waiver, and behavioral code set forth within this Agreement. If you do not agree with every provision contained herein, you are strictly prohibited from entering Company premises, utilizing our equipment, or accessing our physical or remote coaching services.
1.2 Legal Definitions and Nomenclature
To ensure complete legal certainty, eliminate contractual ambiguity, and establish unambiguous interpretation standards across all UAE Emirates and operational jurisdictions, the following terms shall carry the explicit meanings defined below wherever utilized throughout this Agreement:
- "Active Status"
means an account, membership profile, or service subscription that is currently paid in full, compliant with all financial and behavioral conditions herein, and not currently subject to administrative freeze, financial suspension, or contractual cancellation.
- "App" or "Digital Platform"
means any proprietary or white-labeled mobile applications, client portals, web dashboards, software-as-a-service (SaaS) systems, content management platforms, and digital metrics interfaces operated, managed, or licensed by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
- "Corporate Client"
means any commercial enterprise, business corporation, limited liability company, partnership, government body, institutional employer, or free-zone entity within the UAE that contracts with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. to provide fitness center access, customized health plans, or wellness events to its employees, executives, or affiliated personnel.
- "Customized Plan"
means any individualized exercise routine, periodized athletic training block, macro-nutrient layout, mobility protocol, or athletic wellness framework authored, engineered, or compiled by GritForce 8 coaches or automated algorithmic systems specifically for a designated end-user.
- "Facility" or "Club Premises"
means any physical location owned, leased, managed, operated, or franchised by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. within the United Arab Emirates, including weight floors, cardio decks, functional turf regions, group studios, personal training rooms, change rooms, showers, saunas, steam rooms, cold plunge tubs, reception lobbies, entry hallways, exterior parking spaces, and adjacent premises.
- "Home Personal Training" or "Mobile PT"
means personal exercise instruction, stretching, rehabilitation coaching, or physical conditioning delivered by a GE8FIT employee or authorized contractor inside or on the private residential property, private office suite, or private outdoor space of a Client located within the UAE.
- "In-Club Personal Training"
means structured, one-on-one, semi-private, or small-group physical conditioning delivered inside a physical GritForce 8 facility operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. by an authorized trainer.
- "Member"
means an individual holding an active, paid contract granting access rights to GritForce 8 physical facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
- "Online Personal Training" or "Remote PT"
means real-time virtual coaching sessions, synchronous video training, asynchronous video form reviews, messaging accountability check-ins, and digital plan management delivered remotely over the internet via the App or associated telecommunication links.
- "Services"
means the aggregate of all physical gym access, group athletic classes, personal training (In-Club, Home, and Online), customized plan authoring, corporate wellness events, recovery suite access, app functionality, and associated fitness solutions delivered by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
- "Trainer"
means any fitness professional, strength and conditioning specialist, coach, or instructor directly employed by or independently contracted with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. to deliver training or instructional services.
1.3 Corporate Entity Identification: GE8FIT Sports Services and Contracting - L.L. - S.P.C.
Your contractual relationship is established directly and exclusively with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., a Single Person Limited Liability Company registered in the United Arab Emirates. All financial transactions, membership agreements, personal training bookings, liability waivers, corporate vendor contracts, and legal obligations are entered into with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. Nothing within this Agreement establishes a joint venture, legal partnership, agency relationship, or secondary liability between GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. and third-party vendors, software hosts, equipment manufacturers, or landlord property management firms.
1.4 Dual-Language and Text Supremacy Clauses
In compliance with United Arab Emirates regulatory practices, this document may be translated into Arabic or other languages for local regulatory compliance or customer guidance. THE FORMAL ENGLISH LANGUAGE EDITION SHALL REMAIN THE PRIMARY AUTHORITATIVE LEGAL TEXT. In cases of contractual conflict, ambiguity, or operational interpretation disputes between the English text and any Arabic or translated version, the English version shall control and prevail across all administrative, judicial, commercial court, and arbitration proceedings involving GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
1.5 Contractual Modifications and Notice Mechanisms
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the absolute, unfettered right to modify, amend, update, add to, or repeal any section of these Terms, including facility operating rules, pricing structures, class schedules, personal training policies, and code of conduct expectations, at any time. Notice of revisions shall be deemed fully delivered, binding, and effective immediately upon the occurrence of any of the following delivery channels:
- Publishing the updated Agreement on the official GritForce 8 website or mobile App;
- Transmitting an electronic notification (via email, SMS, WhatsApp, or push alert) to the primary contact details associated with your account; or
- Displaying physical notices at the reception counters of our physical facilities.
Your continued entry into our facilities, participation in personal training sessions (In-Club, Home, or Online), usage of Customized Plans, or settlement of recurring subscription invoices following notice transmission constitutes your full, explicit, and binding acceptance of the updated Agreement.
1.6 Statutory Severability and Unenforceability Safeguards
If any court, administrative tribunal, or arbitrator of competent jurisdiction in the UAE determines that any specific clause, sentence, or section of this Agreement is invalid, illegal, or unenforceable under federal or local laws, such determination shall apply solely to that specific clause. The invalidity of a single provision shall not impact, impair, or invalidate any remaining terms, which shall continue in full legal force and effect as if the invalid provision had never been incorporated.
1.7 Non-Waiver Principles and Institutional Rights
The failure or delay of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. to enforce strict performance of any provision within this Agreement, or to exercise any contractual right or legal remedy upon a breach by a Member or Client, shall not operate as a waiver of our right to enforce strict compliance with that provision or any other provision at a later date.
2. General Facility Membership Terms and Conditions
2.1 Membership Eligibility and Age Constraints
Access to physical facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. and general membership enrollment is governed by strict age and legal capacity parameters:
- Adult Members (Ages 18 to 65): Individuals within this age bracket possess full legal capacity to execute this Agreement and utilize facilities subject to standard operational terms.
- Senior Members (Ages 66 and Above): Senior members are welcomed but are strongly encouraged to present an official medical release signed by a certified physician prior to initiating high-intensity physical conditioning. The Company reserves the right to request annual medical re-clearance.
- Minor Members (Ages 14 to 17): Minors aged 14 to 17 may hold a facility membership solely if a parent or legal natural guardian co-signs this Agreement, assuming full financial liability and executing all liability waivers on the minor's behalf. Minors under 16 years of age are restricted from heavy free-weight zones, functional rigs, and high-temperature recovery suites (saunas/steam rooms) unless directly supervised by a certified personal trainer or designated adult guardian.
- Children Under 14 Years: Children under 14 years of age are strictly barred from general gym floors, cardio decks, free-weight areas, and recovery zones, except when participating in specialized, supervised "Youth Athletics" classes scheduled by management.
2.2 Facility Access Control, Biometrics, and Identity Verification
Access to all facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is strictly regulated via electronic gate protocols designed to protect member safety and control facility capacity:
Member Entry Arrival
- Electronic gate scan: physical fob / digital App QR code / biometric scan
Active Paid Status
- Gate unlocks / access granted
Failed Entry Check
- Routed to reception desk manual verification
Reception Desk Manual Verification
- Payment default / arrears — immediate settlement required
- Flagged account violation — management review required
- Forgotten access credential — valid Emirates ID + AED 50 fee
- Credential & Identity Requirement: Members must scan their physical key fob, digital App barcode, or registered biometric profile at the reception desk turnstiles upon every entry and maintain a valid Emirates ID copy on file.
- Strict Non-Transferability: Access credentials are personal to the registered individual. Members are strictly forbidden from lending, transferring, selling, or duplicating their credentials to allow third parties to enter the facility.
- Unauthorized Guest Entry Penalties: Allowing an unregistered guest or unverified member to enter the facility using your credentials constitutes a severe contractual breach. Any Member violating this rule will be automatically assessed an unauthorized entry fine of AED 350.00 per occurrence, billed to their primary payment method, and faces immediate account termination without refund.
- Replacement Fees: Lost, stolen, or damaged physical key fobs must be reported immediately and replaced upon payment of a non-refundable AED 50.00 replacement fee.
2.3 Guest Access, Day Passes, and Visitor Regulations
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. permits temporary facility access under structured guest rules:
- Day Passes: Non-members may purchase a single Day Pass at prevailing retail rates. Day Pass holders are subject to all medical disclosures, waivers, and code of conduct rules set forth in this Agreement. Day Passes are valid solely on the calendar date of purchase and are non-refundable.
- Member Guest Privileges: High-tier memberships may include guest pass privileges. Guests accompanied by a Member must check in at reception, present a valid Emirates ID or original Passport, complete a digital liability release waiver, and remain accompanied by the hosting Member throughout their visit. Hosts are financially and legally liable for all actions, property damages, or rule violations committed by their guests.
2.4 Membership Tiers, Multi-Club Access, and Tier Upgrades
- Single-Club Membership: Facility entry is restricted strictly to the primary physical facility designated in your initial enrollment agreement. Attempting to enter non-designated locations will trigger gate refusal and require payment of a single-visit access fee.
- Multi-Club / All-Access Tiers: Grants access to designated locations operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. within the United Arab Emirates during standard operating hours. Flagship clubs, beach clubs, or boutique recovery hubs may be excluded from standard Multi-Club tiers and require a tier-upgrade surcharge.
- Membership Upgrades and Downgrades: Upgrades to higher tiers may be executed at any time by executing a contract addendum and paying the prorated monthly dues difference. Downward tier adjustments require 30 calendar days' advance written notice and are subject to contract commitment terms.
2.5 Facility Hours of Operation, Maintenance Closures, and Force Majeure
- Standard Operating Hours: Hours are published on the website, App, and entrance signs. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to alter operating hours, adjust holiday schedules (including Holy Month of Ramadan and UAE National Holidays), or shorten weekend hours upon giving 7 calendar days' notice.
- Maintenance Closures: To maintain high operational standards, facilities or specific sub-zones (e.g., pools, saunas, turf zones, weight rooms) may be closed periodically for deep sanitization, equipment maintenance, or structural repair. The Company is not liable for temporary closures, and Members shall not be entitled to fee credits or refunds for closures lasting less than 14 consecutive calendar days.
- Force Majeure and Emergency Shutdowns: In the event of facility closures necessitated by acts of God, extreme weather events, utility failures, civil emergencies, public health mandates, or governmental orders, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. shall convert physical memberships to equivalent Online Personal Training or Remote Digital Coaching plans for the duration of the physical closure. Such conversion shall satisfy Company service delivery obligations, and recurring dues shall remain non-refundable.
2.6 Locker Usage, Storage Policies, and Abandoned Property
- Day-Use Lockers: Lockers provided inside changing areas are intended solely for temporary storage of personal belongings during active workouts. Members must supply their own padlocks or utilize electronic keypad locks where installed. All day-use lockers must be cleared when the Member exits the facility.
- Overnight Clearance: Lockers are inspected and cleared daily at the conclusion of operating hours. Non-rented padlocks remaining overnight will be clipped at the owner's expense, and contents will be transferred to Lost and Found storage.
- Rental Lockers: Dedicated rental lockers may be secured on a monthly subscription basis, subject to availability. Upon cancellation or expiration of a locker rental contract, the Member must remove all stored items immediately.
- Lost and Found Property Disposal: GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. assumes no liability for lost, stolen, damaged, or abandoned personal property, including apparel, jewelry, electronics, wallets, or gym bags. Items placed in Lost and Found will be stored for a maximum of 7 calendar days. Following this period, management reserves the right to donate, recycle, or dispose of unclaimed items without compensating the owner.
2.7 Property Care, Equipment Usage, and Damage Indemnification
- Careful Equipment Handling: Weights must be lowered and controlled onto rubber floors; intentionally dropping barbells, dumbbells, or kettlebells on non-designated floors or slamming weight stacks on selectorized machines is strictly forbidden. Plates must be stripped from barbells, and all equipment, benches, mats, and accessories must be sanitized and re-racked immediately following use.
- Financial Liability for Damages: Any Member who intentionally, negligently, or recklessly damages property belonging to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., including mirrors, wall finishes, flooring, audio systems, cardio consoles, or strength gear, shall be billed directly for the full cost of professional repair or replacement, including shipping and installation expenses. Unpaid damage invoices will result in immediate legal collection action and contract revocation.
2.8 Suspension and Unilateral Contract Termination Rights
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the unrestricted right to suspend, freeze, or permanently terminate any membership, account, or service contract immediately, without prior judicial intervention, formal legal notice, or financial refund, if the Member or Client:
- Violates any provision of these Terms, facility rules, or codes of conduct;
- Fails to settle membership dues, personal training fees, or administrative charges within 7 calendar days of the scheduled payment date;
- Engages in abusive, threatening, discriminatory, harassing, or sexually inappropriate conduct toward staff, trainers, or fellow members;
- Solicits unsanctioned commercial business, personal training services, or product sales on facility premises;
- Engages in fraudulent execution of contracts, identity theft, or financial payment default; or
- Commits any illegal act on facility property or within residential training environments.
2.9 Facility Security Surveillance and Monitoring Disclosures
For the safety and protection of all members, staff, and physical assets, facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. are equipped with 24-hour closed-circuit television (CCTV) video surveillance cameras covering all gym floors, functional areas, entry lobby counters, turnstiles, hallways, and exterior access doors. Cameras are not installed inside private changing rooms, restrooms, or saunas. By entering our facilities, you acknowledge and consent to continuous video monitoring and recording. Surveillance footage is maintained securely and may be reviewed by management or disclosed to UAE law enforcement agencies during legal or criminal investigations.
3. Corporate Fitness and Wellness Partnerships
3.1 Corporate Account Structure and Eligibility Criteria
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. delivers enterprise-grade corporate health and fitness solutions tailored to corporate entities, government entities, and institutional employers within the UAE ("Corporate Clients"). Corporate partnerships are established via a master corporate agreement detailing employee benefits, subsidy arrangements, and service scopes:
- Direct Corporate Subsidization: The Corporate Client pays all or a designated percentage of employee membership dues, personal training fees, or custom online plans directly to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. via recurring corporate invoicing.
- Voluntary Employee Discount Frameworks: The Corporate Client sponsors a discounted pricing tier, while individual participating employees execute personal contracts and settle dues directly.
- Minimum Participant Requirements: Corporate pricing tiers require maintaining a designated active participant threshold (e.g., a minimum of 15 active employees). If active corporate enrollment falls below the required threshold for two consecutive billing cycles, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to adjust active employee accounts to standard retail pricing tiers upon giving 30 calendar days' written notice to the Corporate Client.
3.2 Corporate Billing, Invoicing, and Payment Obligations
- Invoicing Schedules: Master corporate invoices are issued on a monthly, quarterly, or annual advance basis as detailed in the corporate contract. Payment terms are strictly Net 30 calendar days from the invoice date.
- Delinquency Penalties: Invoices remaining unpaid after 30 days shall accrue interest at a rate of 1.5% per month (or the maximum statutory rate allowed by UAE law) until paid in full. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to suspend physical facility turnstiles and App access for all covered employees of a Corporate Client if corporate master invoices remain delinquent past 45 days.
3.3 Employee Onboarding, Verification, and Status Changes
- Proof of Employment: Employees accessing corporate fitness benefits must confirm their active employment status by presenting a valid corporate email address, employee badge, or official employment verification letter alongside their Emirates ID during onboarding and annual renewal.
- Offboarding Duties: The Corporate Client carries an affirmative duty to notify GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. in writing within 5 business days when a participating employee leaves the organization, is terminated, or becomes ineligible for corporate sponsorship. Dues accrued for non-eligible personnel prior to written notification remain the financial obligation of the Corporate Client. Terminated employees may transition to an individual retail membership at prevailing rates.
3.4 Corporate On-Site Facilities and Mobile On-Premises Classes
When GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is contracted to operate, staff, or deliver fitness classes, group coaching, or personal training inside a Corporate Client's corporate facility, office gym, or private workplace premises within the UAE:
Corporate On-Site Wellness Initiative
- Split into facility environment audit and employee onboarding tracks
Facility Environment Audit
- Spatial & HVAC safety check
- Equipment load capacity audit
- Property access clearance
Employee Onboarding
- Digital PAR-Q submission
- Electronic liability release
- App class reservation
On-Site Program Execution
- Certified coaching personnel
- Safety first protocols
- Emergency incident tracking
- Spatial and Environmental Safety Audits: The Corporate Client must maintain physical premises, flooring, HVAC systems, lighting, and corporate gym gear in safe operational condition. Trainers reserve the right to suspend on-site classes if corporate facilities present health or structural hazards.
- Coaching Staff Integration: Certified instructors sent to corporate sites operate under the operational direction of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. The Corporate Client shall not direct or alter coaching protocols unless related to corporate facility security or emergency rules.
3.5 Corporate Event Operations and Multi-Participant Liability
For discrete corporate wellness days, athletic challenges, educational seminars, or outdoor boot camps organized by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.:
- Roster Submissions and Mandatory Waivers: The Corporate Client must provide a complete participant roster at least 48 hours prior to the event start time. Every participating employee or guest must complete and execute the Liability Release Waiver (Section 9) before participating in physical activity. Unregistered attendees or individuals declining to sign waivers will be barred from entry.
- Event Cancellation Windows: Corporate events canceled by the Corporate Client less than 7 business days prior to the scheduled date shall incur a cancellation fee equal to 50% of the total event contract value. Cancellations made less than 48 hours prior to the event shall incur a 100% non-refundable cancellation fee.
3.6 Account Maintenance, Termination, and Corporate Offboarding
Master corporate contracts may be terminated by either party upon delivering 60 calendar days' advance written notice. Upon corporate account termination, all covered employee accounts will convert to individual non-subsidized retail memberships at the conclusion of the paid corporate term, unless individual employees submit written cancellation notices pursuant to Section 8.4.
3.7 Employer Non-Solicitation and Coaching Exclusivity
During the term of any corporate fitness contract and for a period of 12 months following its termination, the Corporate Client shall not directly or indirectly solicit, hire, contract with, or engage any personal trainer, instructor, or staff member of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. who delivered services under the corporate contract to provide private fitness instruction, employee coaching, or facility management without explicit written consent. Violations of this non-solicitation clause will incur a liquidated damages fee equal to 50% of the solicited employee's total annual compensation package.
4. In-Club Personal Training (PT) Services
4.1 On-Premises Personal Training Framework
In-Club Personal Training delivers structured, individualized physical coaching conducted inside GritForce 8 facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. by certified personal trainers.
- Gym Membership Requirement: Enrollment in In-Club Personal Training is an ancillary coaching service and does not include basic gym entry, unless explicitly bundled within a premium VIP contract tier. Personal training clients must maintain an Active Status physical facility membership or purchase a valid Day Pass for every day a personal training session is conducted.
- Exclusivity of Coaching Personnel: Personal training inside GritForce 8 facilities is strictly restricted to authorized employees and official contractors of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. Members are prohibited from bringing external personal trainers or engaging in unsanctioned commercial coaching on facility grounds.
4.2 Mandatory 100% Full Upfront Advance Payment for Session Bookings
Mandatory Advance Payment
All personal training sessions, session blocks, packages, recurring coaching subscriptions, and individual appointments must be paid for in full in advance to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. prior to booking, scheduling, or confirming any sessions on a trainer's calendar.
Client Requests PT Session / Package
Mandatory Advance Payment in Full (100%)
- Credit / debit card via App
- In-club reception point-of-sale
Payment Confirmed / Cleared
- Calendar slot unlocked & booked
Payment Declined / Unpaid
- No booking permitted / slot held
- No Unpaid Calendar Holds: Personal trainers, staff, and automated App scheduling systems are strictly prohibited from placing tentative calendar holds, reserved blocks, or confirmed session appointments for any Client who does not possess an active, fully paid personal training session balance.
- Point-of-Sale & App Pre-Payment: Advance payments for session packages or recurring PT blocks must be settled via the official App or at the facility reception point-of-sale desk. Personal trainers are strictly forbidden from accepting direct cash, bank transfers, or personal payments from Clients; any attempt to bypass official advance payment channels will result in immediate PT package forfeiture and contract termination.
- Recurring Billing Pre-Payment: For clients on recurring monthly PT subscriptions, monthly fees are billed automatically in advance on the scheduled cycle date. Sessions for the upcoming billing cycle are unlocked and available for scheduling only after the recurring advance payment successfully clears.
4.3 Scheduling, Booking Windows, Timeliness, and Session Structure
- Session Duration: Standard personal training sessions run for exactly 50 minutes to allow for a 10-minute trainer transition, equipment reset, and client session logging window.
- Booking Window: Advance-paid PT sessions may be scheduled up to 30 calendar days in advance through the App or directly with the assigned trainer.
- Punctuality Obligations: Clients and trainers must arrive promptly at the designated workout floor at the scheduled start time. If a Client arrives late, the session will nevertheless terminate strictly at the originally scheduled end time, and the missed minutes will be forfeited without financial credit or time extension.
- Late Arrival Threshold: If a Client fails to arrive within 20 minutes of the scheduled start time without prior communication, the session will be logged as a "Client No-Show," the trainer will be released, and the full advance-paid session credit will be forfeited.
4.4 24-Hour Cancellation and Rescheduling Policy
To maintain fair scheduling availability across all clients, advance-booked personal training appointments are governed by a strict 24-hour cancellation rule:
| Cancellation Timing | Method of Notification | Financial & Credit Consequence |
|---|---|---|
| Greater than 24 Hours Notice | Official App / Direct Email / WhatsApp Message | Session credit is retained in prepaid balance; appointment rescheduled without penalty fee. |
| Less than 24 Hours Notice | Direct Communication with Trainer | Advance-paid session credit is fully forfeited; full session fee charged. |
| Client No-Show (No Notice Provided) | None | Advance-paid session credit is fully forfeited; subject to AED 15.00 administrative no-show tracking fee. |
| Trainer Cancellation (Any Time) | In-App / Push / Text / Call | Client retains advance-paid session credit; session rescheduled; complimentary bonus session added for notice under 4 hours. |
4.5 Expiration Windows and Non-Refundability
All personal training session blocks, packages, and recurring subscriptions carry explicit expiration windows from the date of advance payment to encourage consistent training adherence:
| Package Size | Validity Window from Purchase Date |
|---|---|
| 1 Session | Valid 1 day |
| 10 Sessions | Valid 30 days |
| 12 Sessions | Valid 60 days |
| 16 Sessions | Valid 90 days |
| 20 Sessions | Valid 120 days |
| 30 Sessions | Valid 180 days |
| 36+ Sessions | Valid 180 days |
Upon reaching the expiration date, unused advance sessions are automatically forfeited — no refunds, extensions, or transfers.
- Strict Non-Refundability: Advance personal training payments, deposits, block packages, and recurring billing retain zero cash value and are completely non-refundable once paid to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
- Unused Session Forfeiture: Any advance-paid personal training sessions remaining unused at the expiration date will automatically expire and be wiped from the Client's balance. Expired sessions cannot be reinstated, rolled over into subsequent contracts, or converted into retail merchandise credits, except where a formal medical freeze has been authorized pursuant to Section 8.3.
4.6 Trainer Assignment, Reassignment, and Substitutions
While GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. makes every effort to accommodate client preferences for specific personal trainers, personal training packages are purchased for coaching methodology and service delivery, not for a specific individual trainer:
- Reassignment Rights: The Company reserves the absolute right to reassign or substitute certified trainers in the event of primary trainer resignation, medical leave, scheduling conflicts, or facility restructuring.
- No Contract Termination Basis: Reassignment of a personal trainer does not constitute a breach of contract, nor does it entitle the Client to cancel their personal training agreement, demand a financial refund of advance payments, or refuse assigned sessions.
4.7 Client Punctuality, Late Arrivals, and Session Forfeiture
If a Client arrives late for an In-Club PT session, the session will finish at the originally scheduled time. If the trainer arrives late, the lost time will be appended to the end of the session or credited as an additional fractional session block. If a Client fails to attend 3 consecutive scheduled advance-paid PT sessions without notice, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to cancel the remaining recurring session schedule and reallocate the time slot to another client on the waitlist.
4.8 Exclusivity of In-Club Coaching Services
All personal training, athletic coaching, movement assessment, and exercise guidance provided inside facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. must be delivered exclusively by authorized coaches. Members are strictly prohibited from receiving coaching from external trainers or providing unsanctioned commercial instruction to other members. Violations will result in immediate contract revocation.
5. Home Personal Training (Mobile At-Home PT)
5.1 Environmental Safety, Space, and Equipment Standards
Home Personal Training involves a certified coach employed by or contracted with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. traveling to a Client's private residence, estate, apartment building, or private workplace gym within the UAE.
- Client Safety Warranties: The Client explicitly warrants that the residential environment designated for training is clean, hygienic, structurally sound, well-ventilated, well-lit, and completely free of physical hazards, exposed electrical wiring, slipperiness, or structural collapse risks.
- Space Requirements: The Client must provide an unobstructed physical training area offering a minimum clear floor space of 3 meters by 3 meters (9 square meters).
- Equipment Safety: If the workout utilizes Client-owned exercise equipment (e.g., home cable machines, treadmills, power racks, resistance bands), the Client is solely responsible for ensuring that all such equipment is professionally inspected, maintained, structurally sound, and compliant with safety specifications. Trainers reserve the right to inspect and decline the use of any Client-owned equipment deemed unstable or unsafe.
5.2 Mandatory 100% Advance Payment for Residential Travel & Coaching
- 100% Advance Payment Requirement: All Home Personal Training packages, travel surcharge fees, and mobile session blocks must be paid in full in advance to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. prior to dispatching a trainer or confirming residential calendar bookings.
- Unpaid Dispatch Prohibition: Trainers will not be dispatched to residential addresses, private estates, or corporate office sites for any Client with an unpaid or past-due balance.
5.3 Trainer Safety, Professional Boundaries, and Right of Withdrawal
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. maintains absolute zero-tolerance policies regarding the personal safety, moral boundary integrity, and professional dignity of its mobile coaching staff:
- Professional Boundaries: Home training is strictly limited to professional physical conditioning, exercise instruction, and athletic coaching. Any inappropriate physical contact, sexual harassment, verbal abuse, suggestive comments, explicit dress, or drug/alcohol exposure directed toward a trainer will result in immediate session termination.
- Immediate Right of Withdrawal: A trainer may immediately terminate a home session, exit the premises, and report the incident to management if they experience any threat to their safety, health, or personal boundaries.
- Financial and Legal Penalties: In cases of session termination stemming from client misconduct, harassment, or safety hazards, the advance-paid session will be logged as fully rendered and forfeited. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to immediately terminate the Client's entire Home PT contract without refund and initiate formal legal proceedings or reports to UAE law enforcement authorities.
5.4 Property Access, Security Clearance, Parking, and Delay Fees
- Security Clearance and Access Approvals: The Client bears full responsibility for arranging visitor access passes, residential community gate clearances, security guard approvals, and elevator permissions necessary for the trainer to enter the residential premises unimpeded.
- Parking Obligations: The Client must provide or pay for secure, accessible parking within reasonable walking distance (under 200 meters) of the residential entrance.
- Access Delays: Any delays encountered by the trainer due to gate security checks, lack of visitor parking, or unanswered doorbells exceeding 10 minutes past the scheduled appointment time will be deducted directly from the total session duration. If access delays exceed 20 minutes, the trainer will depart, and the session will be logged as a forfeited Client No-Show.
5.5 Residential Liability, Household Members, and Pet Controls
- Pet Control Rules: All domestic pets (including dogs, cats, and exotic animals) must be fully secured in a separate closed room or exterior kennel for the entire duration of the Home PT session. Under no circumstances may pets roam freely in the active exercise space due to trip hazards, distraction, and bite risks.
- Third-Party Bystanders and Children: Family members, domestic staff, visitors, or children present inside the residence during a Home PT session must remain outside the active workout zone. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is not liable for injuries sustained by non-client bystanders who enter the designated training space during a workout.
- Residential Property Damage Disclaimer: While trainers exercise utmost care, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. accepts no liability for incidental scuffs, floor marks, or minor wear and tear resulting from exercise activity conducted on residential property.
5.6 Residential Property Markings and Wear-and-Tear Disclaimers
During Home Personal Training sessions, portable fitness equipment (e.g., dumbbells, kettlebells, resistance bands, mats) may come into contact with residential flooring, carpets, walls, or patio surfaces. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. and its trainers accept zero liability for superficial floor scuffs, mat impressions, sweat dripping, wall rub marks, or ordinary wear and tear occurring on residential property during mobile coaching visits.
5.7 Outdoor and Residential Common Area Operations
If Home Personal Training is conducted within residential community parks, apartment complex rooftop gyms, or private outdoor yards, the Client warrants that all necessary homeowner association (HOA) approvals, developer permits, or building management authorizations have been secured. Any fines levied by building security, HOAs, or municipal officers due to lack of permit documentation shall be the sole financial responsibility of the Client.
6. Online Personal Training and Customized Plans
6.1 Online Coaching and Digital Platform Deliverables
Online Personal Training and Customized Plan subscriptions provide remote fitness instruction, program design, and digital coaching delivered through the official App, website, or associated communication software operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.:
Service Scope: Depending on the specific digital tier purchased, Online PT deliverables may include:
- Synchronous live video coaching sessions;
- Asynchronous customized workout programming published inside the App;
- Instructional video movement guides;
- Nutritional and macro-nutrient recommendations;
- Weekly asynchronous video form analysis and progress check-in chats; and
- Biometric data and habit tracking logs.
6.2 Pre-Payment Terms for Virtual Coaching & Digital Custom Plans
- 100% Upfront Pre-Payment: Online Personal Training subscriptions, virtual live coaching slots, and digital Customized Plans require 100% full advance payment to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. prior to program authoring, App profile activation, or live video link generation.
- Non-Activation Without Clearing Payment: No custom programming or digital workout plans will be authored or released to a Client's App dashboard until payment has been fully processed and verified by our merchant payment gateway.
6.3 Technological Requirements, Connectivity, and Software Access
- Client Hardware and Internet Obligations: To participate in Online PT and access Customized Plans, the Client must possess a compatible modern smartphone, tablet, or computer featuring an updated operating system, functional HD camera, integrated microphone, and a stable broadband internet connection offering a minimum sustained download speed of 10 Mbps.
- Software Licensing: Digital access requires downloading the App and maintaining a user account. Client access to the App is granted via a limited, revocable, non-exclusive, non-transferable software license that remains valid strictly during periods of active, fully paid subscriptions with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
- Connectivity Disruptions: GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is not responsible or liable for missed virtual sessions, interrupted video feeds, or delayed plan updates resulting from Client-side technical failures, poor Wi-Fi coverage, hardware malfunctions, cellular data outages, or third-party telecommunications disruptions.
6.4 Asynchronous Plan Updates and Custom Plan Turnaround Times
- Custom Plan Delivery Schedule: Following enrollment in a Customized Plan subscription and completion of the mandatory advance payment, digital intake questionnaire, PAR-Q, and physical assessment uploads, trainers require a turnaround window of 3 to 5 business days to author, review, and upload the individualized training program to the Client's App profile.
- Asynchronous Communications: In-app messaging, form review video submissions, and weekly progress updates submitted by the Client are reviewed by trainers during standard business hours (Monday through Friday). Trainers will respond to asynchronous submissions within 24 to 48 hours of receipt.
6.5 Remote Exercise Safety, Environmental Checks, and Form Responsibilities
Virtual and asynchronous coaching requires heightened Client responsibility regarding movement execution and environmental safety:
Environment Check
- Clear 2m x 2m space
- Level floor surface
- Adequate lighting
Equipment Audit
- Structural soundness
- Pin latches secured
- Weight capacities met
Camera & Movement
- Unobstructed view
- Form demonstration
- Real-time adjustments
- Pre-Exercise Space Inspection: Prior to starting any virtual or asynchronous workout, the Client must inspect their physical surroundings to ensure adequate spatial clearance (minimum 2 meters in all directions), level floor surfaces, non-slip footwear, adequate hydration, and appropriate climate control.
- Self-Correction and Discontinuation: Because an online trainer cannot physically assist, spot, or manually manipulate a Client during remote training, the Client bears the sole responsibility to immediately stop exercising if they experience dizziness, lightheadedness, nausea, acute pain, shortness of breath, joint clicking, or muscle exhaustion.
- Form Verification Video Submissions: Clients are strongly urged to record and upload clear video recordings of their movement mechanics for complex resistance exercises (e.g., deadlifts, squats, overhead presses) to allow online trainers to provide safety feedback and form adjustments.
6.6 Intellectual Property Rights in Custom Digital Plans and Materials
- Proprietary Ownership: All customized workout programs, exercise video libraries, training templates, nutritional guidebooks, educational PDFs, macro algorithms, logos, and digital graphics authored or published by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. remain its exclusive, non-transferable intellectual property.
- Prohibition on Redistribution: Customized Plans are licensed strictly for personal, non-commercial, single-user use by the designated Client. The Client is strictly prohibited from copying, sublicensing, selling, sharing, uploading to public file repositories, or distributing customized training plans, App screenshots, or instructional videos to any third party. Violations of intellectual property rights will trigger immediate account cancellation, legal claims for statutory damages, and injunctive relief.
6.7 Software Disruption, Server Downtime, and Technical Exclusions
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. strives to maintain 99% operational uptime for its digital App and web portal. However, periodic maintenance, server migrations, software updates, or unexpected third-party host outages may result in temporary software disruptions. The Client agrees that temporary digital App downtime does not constitute a breach of contract and does not entitle the Client to financial refunds or subscription extensions.
7. Nutritional Guidance and Custom Wellness Programming
7.1 Scope of Nutritional Information and Non-Clinical Disclaimer
Nutritional recommendations, macro-nutrient targets, meal ideas, and hydration protocols provided by coaches or generated within the App are delivered strictly for general athletic wellness and fitness optimization purposes. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., ITS TRAINERS, AND DIGITAL APPS DO NOT PROVIDE MEDICAL NUTRITION THERAPY, CLINICAL DIETETICS, OR MEDICAL DIAGNOSIS. Nutritional plans are not intended to cure, treat, manage, or prevent any clinical disease, metabolic disorder, eating disorder, or medical pathology.
7.2 Dietary Restrictions, Allergies, and Food Safety Responsibilities
The Client carries the sole responsibility to disclose to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. any known food allergies, severe anaphylactic sensitivities, metabolic conditions (e.g., celiac disease, phenylketonuria, type 1 diabetes), or dietary restrictions. The Company accepts zero liability for adverse allergic reactions, gastrointestinal distress, or health complications resulting from the Client's voluntary choice to purchase or consume specific food items, meal prep services, or recipes mentioned in custom plans.
7.3 Supplementation Guidelines and Non-Prescription Advisories
Any discussion of over-the-counter dietary supplements (e.g., protein powders, creatine monohydrate, electrolytes, vitamins, pre-workout formulas) by coaches is strictly educational. Supplements are consumed at the Client's sole risk and discretion. Clients are strongly advised to consult a licensed medical doctor or clinical pharmacist before consuming any dietary supplement, particularly if taking prescription medications.
7.4 Metabolic and Anthropometric Tracking Protocols
Body composition estimates, skinfold caliper measurements, bioelectrical impedance analysis (BIA) scans, and metabolic rate calculations provided by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. represent non-medical estimations. These metrics are utilized solely as relative benchmarks to evaluate athletic progress and do not constitute clinical diagnostic data.
8. Financial Terms, Value Added Tax (VAT), Cancellations, and Freezes
8.1 Recurring Automatic Billing, Payment Authorizations, and UAE VAT Compliance
By enrolling in a recurring membership, monthly personal training package, or online custom plan subscription, you explicitly grant GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. continuous authority to automatically bill your registered credit card, debit card, or electronic banking account on a recurring monthly or periodic cycle:
Recurring Payment Authorization
Due Date: Monthly Cycle
Automatic Payment Processing
- Includes 5% UAE VAT
Successful Transaction
- Active status continues
Failed Transaction (Declined)
- 7-day grace period
- AED 15 late fee applied
- Unpaid: account frozen
Chargeback Filed
- Immediate suspension
- AED 50 fee + collections
- Billing Currency & VAT Compliance: All transactions are processed in United Arab Emirates Dirhams (AED). In accordance with UAE Federal Decree-Law on Value Added Tax, all published fees, memberships, day passes, locker charges, personal training packages, and administrative costs are subject to the prevailing 5% Value Added Tax (VAT), which shall be calculated and added to invoices at point of purchase or recurring billing.
- Billing Date: Monthly recurring fees are charged on the same calendar day each month matching your original signup date (or the nearest preceding valid date in shorter months).
- Payment Method Maintenance: You maintain an affirmative contractual duty to maintain at least one valid, unexpired credit card or bank debit profile with sufficient available funds stored inside your App profile at all times.
8.2 Late Fees, Failed Transactions, and Administrative Charges
- Failed Payment Grace Period: If an automatic recurring billing transaction fails due to insufficient funds, card expiration, or bank refusal, processing will be re-attempted after 3 calendar days. You will be granted a temporary 7-day grace period to update billing details.
- Late Administrative Fees: If an account balance remains unpaid 7 calendar days past the scheduled billing date, an administrative late fee of AED 15.00 (plus applicable VAT) will be automatically applied to the outstanding account balance.
- Account Suspension: Accounts remaining unpaid past 14 calendar days will be placed on suspended status. Facility access turnstiles will lock, personal training appointments will be canceled and made available to other clients, and App online coaching access will be revoked until the entire outstanding balance, including accrued late fees, is paid in full.
- Chargeback Penalties: Filing an improper or fraudulent credit card dispute or chargeback with your financial institution for legitimately billed recurring dues will incur an AED 50.00 administrative chargeback defense fee billed to your account, alongside immediate referral to third-party debt collection agencies and credit reporting bureaus.
8.3 Freeze Policy (Medical, Travel, Corporate Hold)
Members and personal training clients in good financial standing may request a temporary freeze (pause) of their contract subject to the following rules:
- Freeze Allowances:
- 6-Month Contracts: Eligible for 1 freeze period lasting between 14 and 30 continuous calendar days.
- 12-Month Contracts: Eligible for up to 2 separate freeze periods totaling no more than 60 cumulative calendar days.
- Personal Training Packages: Frozen concurrently with the underlying physical membership; expiration dates are extended by the exact duration of the approved freeze.
- Notice and Form Submission: Freeze requests must be submitted electronically via the official Freeze Request Form in the App or presented in writing to facility reception at least 72 hours prior to the requested freeze start date. Verbal, text message, or retroactive (backdated) freeze requests are strictly invalid.
- Medical Freezes: In cases of verified medical injury, surgery, severe illness, or pregnancy rendering physical exercise unsafe, a contract may be frozen for up to 180 calendar days without administrative fees upon submitting an official medical certificate signed by a licensed UAE-physician detailing the required exercise restriction period.
- Administrative Freeze Fee: Non-medical freezes (e.g., business travel, vacations) incur a recurring monthly administrative freeze fee of AED 30.00 per month (plus VAT), charged to keep the account profile maintained and lock in historical membership rates.
8.4 Cancellation Rules for Recurring and Fixed-Term Agreements
- Month-to-Month Recurring Contracts: May be canceled by submitting a formal written Cancellation Request Form or digital App cancellation notice at least 30 calendar days prior to your next scheduled recurring billing date. If your next billing date falls within the 30-day notice window, that final monthly payment will be processed as scheduled, and your access will remain active through the conclusion of that final paid month.
- Fixed-Term Commitment Contracts (e.g., 12-Month Annual Plans): Fixed-term contracts represent a binding financial agreement to pay the aggregate 12-month contract sum. Early cancellation prior to the expiration of the fixed term is strictly prohibited, except under the following statutory exceptions:
- Permanent Medical Disability: Supported by a comprehensive medical doctor's report attesting that the Member is permanently incapacitated from engaging in physical exercise for the remainder of the contract term.
- Relocation Outside Service Area: Permanent relocation of the Member's primary residence to a location more than 40 kilometers (25 miles) away from any operating facility within the UAE, proven by submitting a formal residential lease cancellation, government employment transfer, or utility deed document.
- Early Termination Administrative Fee: Upon verification of a statutory medical or relocation exemption, the Member will be released from future monthly billing upon paying an early termination processing fee equal to one month's standard dues (plus VAT).
8.5 Strict Non-Refundability and Statutory Exceptions
- General Rule: Except as mandated by compulsory UAE Consumer Protection legislation or explicitly set forth in Section 8.4, all payments made to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.—including membership dues, initiation fees, day passes, locker fees, in-club personal training, home PT blocks, online custom plans, and corporate wellness contracts—are strictly non-refundable, non-exchangeable, and non-transferable.
- No Refunds for Unused Services: No partial or full refunds shall be granted if a Member or Client fails to utilize facility access, neglects to log into the App, or fails to schedule personal training sessions during an active paid billing period.
8.6 Chargeback Penalties and Financial Dispute Rules
If a Member or Client initiates a chargeback or payment dispute with their bank or credit card issuer regarding valid charges billed under this Agreement, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. will immediately suspend all facility access and PT services. If the bank resolves the chargeback in favor of the Company, the Client will be assessed an AED 50.00 chargeback administration fee plus all associated merchant collection costs.
9. Comprehensive Health, Safety, and Assumption of Risk Waiver
9.1 PAR-Q Requirements and Affirmative Duty of Health Disclosure
Prior to participating in any physical workout, utilizing facility equipment, engaging in personal training (In-Club, Home, or Online), or receiving a Customized Plan, every Member and Client must complete the physical or digital Physical Activity Readiness Questionnaire (PAR-Q) and disclose their complete medical history:
- Affirmative Duty to Disclose: You possess an affirmative, continuing contractual duty to fully disclose to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. staff and trainers any past or existing medical conditions, including but not limited to:
- Cardiovascular diseases, heart murmurs, arrhythmias, hypertension, or chest pains;
- Respiratory conditions, asthma, or chronic lung disorders;
- Metabolic disorders, diabetes, or thyroid dysfunctions;
- Orthopedic injuries, joint instability, spinal disc herniations, arthritis, or past bone fractures;
- Neurological conditions, epilepsy, vertigo, or fainting spells;
- Surgical procedures, internal hardware installations, or organ transplants;
- Active pregnancy, postpartum recovery status, or abdominal separation; and
- Prescription medication usage affecting heart rate, blood pressure, or neuromuscular control.
- Notification of Status Changes: You must immediately inform your trainer and update your digital PAR-Q profile in writing if any change occurs in your health, medical status, or physical condition during your membership term.
9.2 Medical Clearance and Independent Medical Advice
- No Medical Services Rendered: Trainers, instructors, staff, and digital platforms operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. provide athletic conditioning, movement instruction, and fitness coaching. Under no circumstances do our staff or digital materials provide medical diagnosis, physical therapy, clinical treatment, or medical advice.
- Requirement of Medical Clearance: If your PAR-Q indicates one or more positive risk factors or underlying medical conditions, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to immediately suspend physical training and demand an official, written medical clearance letter signed by a licensed UAE physician or specialist before permitting any physical participation.
9.3 Express Assumption of Risk (Physical, Virtual, Residential)
Please Read This Section Carefully
It constitutes a binding assumption of all physical, environmental, and legal risks associated with your participation.
You acknowledge, understand, and explicitly agree that physical exercise, strength training, athletic conditioning, cardiovascular workouts, weightlifting, high-intensity functional training, home visits, virtual remote coaching, and recovery protocols (e.g., saunas, ice baths) carry inherent, non-eliminable risks of physical injury, psychological distress, property damage, severe illness, permanent disability, and death.
Physical Injuries
- Muscle strains & tears
- Joint sprains & dislocations
- Bone fractures
- Spinal & head trauma
Environmental Risks
- Wet / slippery floors
- Equipment mechanical failure
- Residential hazards (Home PT)
- Connection delays (Online)
Medical Events
- Heart attacks
- Stroke & aneurysms
- Heat exhaustion / syncope
- Sudden cardiac arrest
Voluntary & Unconditional Acceptance
- Member assumes all risks, known and unknown
These inherent risks include, but are not limited to:
- Physical Musculoskeletal Injuries: Muscle tears, tendonitis, ligament sprains, joint dislocations, spinal disc herniations, bone fractures, rhabdomyolysis, and severe physical fatigue;
- Cardiovascular and Medical Events: Sudden changes in blood pressure, fainting (syncope), heat exhaustion, heat stroke, cardiac arrhythmias, stroke, heart attacks, and sudden cardiac death;
- Equipment and Facility Hazards: Slipping, tripping, or falling on wet surfaces, locker room floors, or turf; impact with barbells, dumbbells, kettlebells, or structural beams; cable snaps; selectorized machine mechanical failures; and improper assembly or positioning of equipment by the user;
- Environmental and Residential Risks (Home PT): Trips over household furniture, slippery residential tile or wood floors, pet interference, inadequate lighting, structural floor collapse, and electrical failures; and
- Virtual and Remote Coaching Hazards (Online PT): Inability of a remote trainer to provide physical spotting, telecommunications video lag obscuring technique flaws, spatial collisions inside home environments, and improper self-selection of resistance loads.
You voluntarily, freely, and expressly assume all such risks, both known and unknown, even if arising from the negligence of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., its trainers, employees, contractors, or fellow members.
9.4 Complete Release of Liability and Covenant Not to Sue
In consideration for being permitted entry to facilities, enrollment in personal training (In-Club, Home, Online), provision of Customized Plans, or participation in corporate wellness programs, you, on behalf of yourself, your heirs, executors, administrators, assigns, personal representatives, and next of kin, hereby forever release, waive, discharge, harmless hold, and covenant not to sue:
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., its parent companies, subsidiaries, affiliates, licensors, franchisees, officers, directors, shareholders, partners, employees, certified trainers, agents, contractors, landlords, facility owners, sponsors, and equipment manufacturers (collectively referred to as the "Released Parties"),
from any and all claims, demands, causes of action, lawsuits, arbitrations, judgments, damages, losses, liabilities, statutory fines, costs, or expenses (including reasonable legal fees and court costs) of any kind or nature whatsoever, whether arising under contract, tort (including negligence), strict liability, or statutory law, resulting from, arising out of, or relating to:
- Your use of, presence inside, or physical activity within any facility, locker room, sauna, recovery suite, or adjacent parking grounds operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.;
- Your participation in any Personal Training session (In-Club, Home Mobile PT, or Online Virtual PT);
- Your implementation of any Customized Plan, workout template, macro recommendation, or athletic advice provided by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.;
- Any personal injury, physical disability, illness, medical crisis, or death sustained by you or any third party;
- Any loss, theft, destruction, or damage to your personal property, clothing, vehicles, or residential premises; and
- Any mechanical failure, cable snap, floor slipperiness, or structural defect present inside facilities or residential training sites.
This release applies fully to any and all injuries or damages caused in whole or in part by the active or passive negligence of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. or the Released Parties.
9.5 Indemnification and Defense Obligations
You agree to defend, indemnify, and hold completely harmless GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. and the Released Parties from and against any and all third-party claims, lawsuits, demands, damages, financial settlements, judgments, legal costs, and attorney fees arising out of, resulting from, or connected with:
- Your breach of any term, rule, representation, or warranty set forth in this Agreement;
- Your negligent, reckless, intentional, or illegal conduct while inside facilities, participating in personal training, or hosting a trainer in your home;
- Any physical injury, death, or property damage caused by you to another member, guest, trainer, staff member, or third-party bystander; or
- Any lawsuit or claim brought against GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. by a minor child, family member, estate, or heir on whose behalf you co-signed or executed this Agreement.
9.6 Recovery Suite Protocols (Sauna, Steam, Ice Baths)
When utilizing high-temperature saunas, steam rooms, or cold plunge ice baths at facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.:
- Maximum recommended duration in saunas/steam rooms is 15 minutes per session.
- Maximum recommended duration in cold plunge tubs is 3 minutes per session.
- Individuals with high blood pressure, cardiac conditions, circulatory disorders, or active pregnancy are strictly prohibited from using recovery suites without written medical clearance. Shaving, using body oils, or consuming glass bottled beverages in recovery suites is strictly forbidden.
10. Code of Conduct, Discipline, and Facility Policies
10.1 Member Conduct, Anti-Harassment, and Non-Discrimination
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. maintains an inclusive, safe, and professional environment across all physical and digital touchpoints:
- Strict Prohibition of Harassment: Harassment, discrimination, intimidation, stalking, bullying, aggressive behavior, yelling, profane language, or unwanted sexual advances directed toward any staff member, personal trainer, member, or guest will not be tolerated.
- Disciplinary Protocol: Engaging in disruptive or harassing behavior will trigger an immediate suspension, permanent facility ban, and account cancellation without financial refund or credit.
10.2 Dress Code, Footwear, and Hygiene Standards
- Appropriate Apparel: Members must wear clean, dedicated athletic clothing at all times. Tops/shirts must remain on in general floor areas unless participating in a designated, closed body-building studio. Bare feet, sandals, flip-flops, work boots, or open-toed shoes are strictly prohibited on weight floors and cardio decks.
- Footwear Hygiene: Athletic shoes worn inside facilities must be clean and free of mud, outdoor gravel, and debris. Management reserves the right to require dedicated indoor-only training shoes.
- Personal Hygiene: Members must maintain adequate personal hygiene and wear deodorant. Excessive perfumes or colognes are prohibited to protect members with respiratory sensitivities.
10.3 Prohibited Substances, Alcohol, and Performance Enhancers
- Substance Restrictions: Bringing, consuming, or operating under the influence of alcohol, illicit narcotics, prescription drugs affecting motor skills, or unauthorized substances inside facilities or during Home/Online PT sessions is strictly forbidden under UAE law.
- Performance-Enhancing Drugs (PEDs): The sale, distribution, solicitation, or administration of anabolic steroids, human growth hormones, unapproved SARMs, or illicit performance-enhancing substances on premises operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is strictly illegal and will result in immediate police referral to UAE authorities and permanent membership revocation.
10.4 Commercial Activity, Unsanctioned Coaching, and Solicitations
Facilities and digital platforms are intended strictly for the personal exercise of our members:
- No Unsanctioned Commercial Activity: Members shall not conduct commercial transactions, distribute flyers, promote multi-level marketing (MLM) schemes, sell retail goods, or solicit business on facility premises.
- Unsanctioned Personal Training: Acting as an independent personal trainer, coaching other members for fee or barter, or delivering structured exercise plans to third parties inside facilities without an official corporate contract with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is strictly prohibited. Violators will be assessed an unsanctioned commercial fine of AED 500.00 and face immediate membership termination.
10.5 Facility Sanitation, Towel Rules, and Re-Racking Norms
Members must carry a clean sweat towel and wipe down every piece of machinery, bench, and mat immediately after use using provided disinfectant spray stations. All dumbbells, weight plates, barbells, cable attachments, kettlebells, and resistance bands must be wiped clean and returned to their designated racks or storage pins immediately after use. Leaving loaded barbells or un-racked dumbbells on the gym floor constitutes a safety hazard and will trigger a disciplinary warning.
11. Privacy, Data Protection, and Media Release
11.1 Collection, Storage, and Processing of Personal and Health Data
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. collects, stores, processes, and protects personal data in strict compliance with applicable UAE Federal Data Protection Laws:
- Types of Data Collected: Account details (name, address, email, phone number, Emirates ID copy), financial billing records, biometric scans, PAR-Q medical histories, physical assessment photos, body composition metrics, and App usage analytics.
- Purpose of Processing: Data is utilized strictly to verify identity, process billing transactions, manage app access, design Customized Plans, evaluate physical safety, and communicate operational notices.
- Third-Party Confidentiality: GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. does not sell, rent, or trade your personal or medical data to third-party marketing brokers. Data may be disclosed to trusted service providers (e.g., payment gateways, cloud software hosts, app developers) operating under strict contractual confidentiality obligations.
11.2 Media Release, Photography, Videography, and Marketing Usage
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. regularly produces high-quality promotional media capturing facility atmospheres, group classes, personal training, and corporate events:
General Promotional Media
- Facility background footage
- Group class photos
- Non-identifiable video
- Irrevocable usage license
Before & After Transformations
- Physical photos & metrics
- Requires explicit digital opt-in
- Unconditional usage rights
- General Media Release: By entering physical facilities, attending corporate events, or participating in group sessions, you grant GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. an irrevocable, perpetual, worldwide, royalty-free, fully paid-up license to capture your image, likeness, voice, physical form, and video presence for use in promotional marketing, social media channels, website graphics, print advertisements, and television media without financial compensation.
- Opt-Out Rights: Members who decline to be filmed in general promotional media must submit a formal written Media Opt-Out Form to reception and wear a designated non-filming wristband while exercising.
- Transformation Progress Photos: Submission of "Before and After" progress photographs, body assessment scans, or testimonials to trainers or via the App constitutes explicit consent for GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. to publish such materials for marketing purposes, unless you check the "Private Progress Photos Only" toggle within your App privacy settings.
11.3 Electronic Communications, App Analytics, and Digital Consent
By executing this Agreement, you grant explicit consent to receive operational, legal, transactional, and promotional communications from GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. via electronic mail, SMS text messages, WhatsApp messaging, and mobile app push notifications. You may opt out of commercial promotional channels at any time via the "Unsubscribe" link included in electronic messages; operational, security, and billing notices will continue to be delivered regardless of promotional opt-out status.
11.4 Biometric Security and Confidential Record Handling
Where biometric entry turnstiles (e.g., fingerprint or facial scanning gates) are installed at facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., biometric templates are encrypted immediately upon enrollment and stored as mathematical algorithms rather than raw image files. Biometric data is used strictly for secure facility entry access control and is purged automatically within 30 days of account termination.
12. Governing Law, Arbitration, and Jurisdiction (UAE Law)
12.1 Governing Law and Federal Regulatory Compliance
This Agreement, its construction, validity, performance, and all disputes arising out of or in connection with your membership, personal training contracts, or facility usage, shall be governed by, interpreted, and enforced strictly in accordance with the federal laws of the United Arab Emirates and the local laws and regulations of the specific Emirate in which the facility operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. where you registered is located.
12.2 Dispute Resolution, Mandatory Negotiation, and Binding Arbitration
In the event of any controversy, claim, dispute, or legal disagreement arising out of or relating to this Agreement, your membership, personal training services, or physical injury claims:
- Mandatory Executive Negotiation: The parties agree to first attempt in good faith to settle the dispute informally by delivering written notice describing the claim to the opposing party and engaging in executive negotiations for a period of at least 30 calendar days.
- Binding Judicial Resolution / Arbitration: If the dispute remains unresolved following 30 days of informal negotiation, the dispute shall be submitted to the exclusive jurisdiction of the competent Courts of the United Arab Emirates (or an agreed-upon local arbitration center such as DIAC), conducted in the English language (with certified Arabic legal translations as required by court procedures).
12.3 Class Action Waiver
All disputes, claims, and lawsuits must be litigated or arbitrated on an individual basis. You expressly and unconditionally waive any right to initiate, join, consolidate, maintain, or participate as a plaintiff, representative, or class member in any class action lawsuit, collective arbitration, private attorney general action, or representative proceeding against GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. or the Released Parties.
12.4 Severability and Complete Integration Clause
- Severability: If any provision, clause, sentence, or section of this Agreement is held by a court or tribunal of competent jurisdiction in the UAE to be invalid, illegal, or unenforceable under applicable law, such invalidity shall not affect the remaining portions of this Agreement. The remaining terms shall continue in full legal force and effect as if the invalid or unenforceable clause had never been included.
- Complete Integration Clause: This document, alongside executed contract schedules, PAR-Q disclosures, and App registration forms, represents the complete, final, and exclusive integration of the agreement between GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. and the Member/Client. This Agreement supersedes and replaces all prior or contemporaneous oral promises, written representations, sales materials, trainer statements, marketing brochures, or informal arrangements. No oral modification or promise made by a staff member or personal trainer shall alter the binding written terms of this Agreement.
13. Execution, Schedules, and Acknowledgment Signature Block
Member / Client Acknowledgment and Binding Execution
By providing your physical signature, electronic signature, or digital authorization below, you explicitly certify, affirm, and covenant that:
- You are at least 18 years of age (or a legal natural guardian co-signing on behalf of a minor aged 14 to 17);
- You have carefully, completely, and thoroughly read every page, section, clause, and schedule of this 13-section Agreement with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.;
- You fully understand that Section 9 contains a COMPREHENSIVE HEALTH WAIVER, EXPRESS ASSUMPTION OF ALL INJURY RISKS, AND A COMPLETE RELEASE OF ALL LEGAL LIABILITY stripping you of rights to sue GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.;
- You agree to all recurring billing terms, 5% UAE VAT obligations, mandatory 100% upfront advance payment requirements for personal training bookings, non-refundability rules, 24-hour PT cancellation policies, and codes of conduct set forth herein; and
- You execute this Agreement voluntarily, freely, and without any duress or undue influence.
Contract Execution Schedules
A. Member / Client Profile & Selection of Services
Primary Member / Client Name: ____________________________________
Date of Birth: DD / MM / YYYY
Primary Phone Number (Mobile): + __ _______
Primary Email Address: ____________________________________
Emergency Contact Name & Relationship: ____________________________________
Emergency Contact Phone Number: +__ _______
B. Selected Service Tier & Contract Duration (Check All Applicable)
- General Facility Membership:
- Single-Club Access
- Multi-Club All-Access
- Corporate Sponsored Account
- Commitment Term: Month-to-Month / 6 Months / 12 Months
- In-Club Personal Training (Requires 100% Advance Payment):
- 1 Session (1 Day Expiry)
- 10-Session Block (30 Days Expiry)
- 12-Session Block (60 Days Expiry)
- 16-Session Block (90 Days Expiry)
- 20-Session Block (120 Days Expiry)
- 30-Session Block (180 Days Expiry)
- Home Personal Training (Mobile PT — Requires 100% Advance Payment):
- Residential At-Home Package
- Private Workplace Package
- Online Personal Training & Custom Plans (Requires 100% Advance Payment):
- Virtual Live Coaching
- App-Based Customized Program Design
- Corporate Wellness Program:
- Enterprise Subsidized Account
- On-Site Corporate Class Subscription
Execution Signatures
Member / Client Signature
(Or Legal Natural Guardian if Member is a Minor Aged 14–17)
Signature: ____________________________________
Printed Name: ____________________________________
Date: DD / MM / YYYY
Authorized Representative for GE8FIT Sports Services and Contracting - L.L. - S.P.C.
Signature: ____________________________________
Printed Representative Name: ____________________________________
Title: ____________________________________
Facility Location / Branch (UAE): ____________________________________
Execution Date: DD / MM / YYYY
Contact Information
GE8FIT SPORTS SERVICES AND CONTRACTING L.L.C.
Location: Abu Dhabi, United Arab Emirates
Email: info@gritforce8.com
Phone: +971 2 558 0045
Website: www.gritforce8.com
GE8FIT Sports Services and Contracting - L.L. - S.P.C.
Terms and Conditions of Membership and Service Agreement
(Commercially Operating as "GritForce 8" / "GritForce 8 Fitness")
Special Legislative, Liability, Financial, and Operational Edition — Registered Jurisdiction: United Arab Emirates (UAE)
Table of Contents
- 1. Operational Definitions and Structural Preamble
- 1.1 Scope and Binding Nature of the Agreement
- 1.2 Legal Definitions and Nomenclature
- 1.3 Corporate Entity Identification
- 1.4 Dual-Language and Text Supremacy Clauses
- 1.5 Contractual Modifications and Notice Mechanisms
- 1.6 Statutory Severability and Unenforceability Safeguards
- 1.7 Non-Waiver Principles and Institutional Rights
- 2. General Facility Membership Terms and Conditions
- 2.1 Membership Eligibility and Age Constraints
- 2.2 Facility Access Control, Biometrics, and Identity Verification
- 2.3 Guest Access, Day Passes, and Visitor Regulations
- 2.4 Membership Tiers, Multi-Club Access, and Tier Upgrades
- 2.5 Facility Hours of Operation, Maintenance Closures, and Force Majeure
- 2.6 Locker Usage, Storage Policies, and Abandoned Property
- 2.7 Property Care, Equipment Usage, and Damage Indemnification
- 2.8 Suspension and Unilateral Contract Termination Rights
- 2.9 Facility Security Surveillance and Monitoring Disclosures
- 3. Corporate Fitness and Wellness Partnerships
- 3.1 Corporate Account Structure and Eligibility Criteria
- 3.2 Corporate Billing, Invoicing, and Payment Obligations
- 3.3 Employee Onboarding, Verification, and Status Changes
- 3.4 Corporate On-Site Facilities and Mobile On-Premises Classes
- 3.5 Corporate Event Operations and Multi-Participant Liability
- 3.6 Account Maintenance, Termination, and Corporate Offboarding
- 3.7 Employer Non-Solicitation and Coaching Exclusivity
- 4. In-Club Personal Training (PT) Services
- 4.1 On-Premises Personal Training Framework
- 4.2 Mandatory 100% Full Upfront Advance Payment
- 4.3 Scheduling, Booking Windows, Timeliness, and Session Structure
- 4.4 24-Hour Cancellation and Rescheduling Policy
- 4.5 Expiration Windows and Non-Refundability
- 4.6 Trainer Assignment, Reassignment, and Substitutions
- 4.7 Client Punctuality, Late Arrivals, and Session Forfeiture
- 4.8 Exclusivity of In-Club Coaching Services
- 5. Home Personal Training (Mobile At-Home PT)
- 5.1 Environmental Safety, Space, and Equipment Standards
- 5.2 Mandatory 100% Advance Payment for Residential Travel & Coaching
- 5.3 Trainer Safety, Professional Boundaries, and Right of Withdrawal
- 5.4 Property Access, Security Clearance, Parking, and Delay Fees
- 5.5 Residential Liability, Household Members, and Pet Controls
- 5.6 Residential Property Markings and Wear-and-Tear Disclaimers
- 5.7 Outdoor and Residential Common Area Operations
- 6. Online Personal Training and Customized Plans
- 6.1 Online Coaching and Digital Platform Deliverables
- 6.2 Pre-Payment Terms for Virtual Coaching & Digital Custom Plans
- 6.3 Technological Requirements, Connectivity, and Software Access
- 6.4 Asynchronous Plan Updates and Custom Plan Turnaround Times
- 6.5 Remote Exercise Safety, Environmental Checks, and Form Responsibilities
- 6.6 Intellectual Property Rights in Custom Digital Plans and Materials
- 6.7 Software Disruption, Server Downtime, and Technical Exclusions
- 7. Nutritional Guidance and Custom Wellness Programming
- 8. Financial Terms, VAT, Cancellations, and Freezes
- 8.1 Recurring Automatic Billing, Payment Authorizations, and UAE VAT Compliance
- 8.2 Late Fees, Failed Transactions, and Administrative Charges
- 8.3 Freeze Policy (Medical, Travel, Corporate Hold)
- 8.4 Cancellation Rules for Recurring and Fixed-Term Agreements
- 8.5 Strict Non-Refundability and Statutory Exceptions
- 8.6 Chargeback Penalties and Financial Dispute Rules
- 9. Health, Safety, and Assumption of Risk Waiver
- 9.1 PAR-Q Requirements and Affirmative Duty of Health Disclosure
- 9.2 Medical Clearance and Independent Medical Advice
- 9.3 Express Assumption of Risk
- 9.4 Complete Release of Liability and Covenant Not to Sue
- 9.5 Indemnification and Defense Obligations
- 9.6 Recovery Suite Protocols (Sauna, Steam, Ice Baths)
- 10. Code of Conduct, Discipline, and Facility Policies
- 11. Privacy, Data Protection, and Media Release
- 12. Governing Law, Arbitration, and Jurisdiction (UAE Law)
- 13. Execution, Schedules, and Acknowledgment Signature Block
1. Operational Definitions and Structural Preamble
1.1 Scope and Binding Nature of the Agreement
This Comprehensive Terms and Conditions of Membership and Service Agreement (hereinafter referred to as the "Agreement" or "Terms") represents a fully integrated, legally binding contract entered into between GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., a Single Person Limited Liability Company duly registered, incorporated, and licensed under the commercial laws of the United Arab Emirates (UAE), operating under its commercial brand name "GritForce 8" or "GritForce 8 Fitness" (including its corporate holding structures, operating subsidiaries, property managers, licensed facilities, and official affiliates, collectively referred to throughout this document as "GE8FIT," "GritForce 8," the "Company," the "Club," "we," "us," or "our") and any individual, business entity, corporate partner, employer, fitness member, personal training client, online subscriber, mobile client, or visiting guest (referred to throughout as the "Member," "Client," "Corporate Client," "You," or "Your") who registers for, accesses, purchases, subscribes to, or utilizes the physical facilities, gym floors, specialized personal training suites, residential coaching visits, online coaching platforms, customized training programs, nutritional framework materials, corporate wellness events, or digital mobile software provided by the Company within the UAE.
By checking an "I Agree" digital box, physically or electronically executing a signature block, purchasing an access key fob or membership card, scheduling a personal training session (In-Club, Home, or Online), downloading a digital training program, entering any physical GritForce 8 facility operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. in the United Arab Emirates, or participating in employer-sponsored corporate fitness initiatives, you unconditionally acknowledge, accept, and covenant to abide by every clause, condition, financial duty, liability release, waiver, and behavioral code set forth within this Agreement. If you do not agree with every provision contained herein, you are strictly prohibited from entering Company premises, utilizing our equipment, or accessing our physical or remote coaching services.
1.2 Legal Definitions and Nomenclature
To ensure complete legal certainty, eliminate contractual ambiguity, and establish unambiguous interpretation standards across all UAE Emirates and operational jurisdictions, the following terms shall carry the explicit meanings defined below wherever utilized throughout this Agreement:
- "Active Status"
means an account, membership profile, or service subscription that is currently paid in full, compliant with all financial and behavioral conditions herein, and not currently subject to administrative freeze, financial suspension, or contractual cancellation.
- "App" or "Digital Platform"
means any proprietary or white-labeled mobile applications, client portals, web dashboards, software-as-a-service (SaaS) systems, content management platforms, and digital metrics interfaces operated, managed, or licensed by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
- "Corporate Client"
means any commercial enterprise, business corporation, limited liability company, partnership, government body, institutional employer, or free-zone entity within the UAE that contracts with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. to provide fitness center access, customized health plans, or wellness events to its employees, executives, or affiliated personnel.
- "Customized Plan"
means any individualized exercise routine, periodized athletic training block, macro-nutrient layout, mobility protocol, or athletic wellness framework authored, engineered, or compiled by GritForce 8 coaches or automated algorithmic systems specifically for a designated end-user.
- "Facility" or "Club Premises"
means any physical location owned, leased, managed, operated, or franchised by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. within the United Arab Emirates, including weight floors, cardio decks, functional turf regions, group studios, personal training rooms, change rooms, showers, saunas, steam rooms, cold plunge tubs, reception lobbies, entry hallways, exterior parking spaces, and adjacent premises.
- "Home Personal Training" or "Mobile PT"
means personal exercise instruction, stretching, rehabilitation coaching, or physical conditioning delivered by a GE8FIT employee or authorized contractor inside or on the private residential property, private office suite, or private outdoor space of a Client located within the UAE.
- "In-Club Personal Training"
means structured, one-on-one, semi-private, or small-group physical conditioning delivered inside a physical GritForce 8 facility operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. by an authorized trainer.
- "Member"
means an individual holding an active, paid contract granting access rights to GritForce 8 physical facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
- "Online Personal Training" or "Remote PT"
means real-time virtual coaching sessions, synchronous video training, asynchronous video form reviews, messaging accountability check-ins, and digital plan management delivered remotely over the internet via the App or associated telecommunication links.
- "Services"
means the aggregate of all physical gym access, group athletic classes, personal training (In-Club, Home, and Online), customized plan authoring, corporate wellness events, recovery suite access, app functionality, and associated fitness solutions delivered by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
- "Trainer"
means any fitness professional, strength and conditioning specialist, coach, or instructor directly employed by or independently contracted with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. to deliver training or instructional services.
1.3 Corporate Entity Identification: GE8FIT Sports Services and Contracting - L.L. - S.P.C.
Your contractual relationship is established directly and exclusively with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., a Single Person Limited Liability Company registered in the United Arab Emirates. All financial transactions, membership agreements, personal training bookings, liability waivers, corporate vendor contracts, and legal obligations are entered into with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. Nothing within this Agreement establishes a joint venture, legal partnership, agency relationship, or secondary liability between GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. and third-party vendors, software hosts, equipment manufacturers, or landlord property management firms.
1.4 Dual-Language and Text Supremacy Clauses
In compliance with United Arab Emirates regulatory practices, this document may be translated into Arabic or other languages for local regulatory compliance or customer guidance. THE FORMAL ENGLISH LANGUAGE EDITION SHALL REMAIN THE PRIMARY AUTHORITATIVE LEGAL TEXT. In cases of contractual conflict, ambiguity, or operational interpretation disputes between the English text and any Arabic or translated version, the English version shall control and prevail across all administrative, judicial, commercial court, and arbitration proceedings involving GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
1.5 Contractual Modifications and Notice Mechanisms
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the absolute, unfettered right to modify, amend, update, add to, or repeal any section of these Terms, including facility operating rules, pricing structures, class schedules, personal training policies, and code of conduct expectations, at any time. Notice of revisions shall be deemed fully delivered, binding, and effective immediately upon the occurrence of any of the following delivery channels:
- Publishing the updated Agreement on the official GritForce 8 website or mobile App;
- Transmitting an electronic notification (via email, SMS, WhatsApp, or push alert) to the primary contact details associated with your account; or
- Displaying physical notices at the reception counters of our physical facilities.
Your continued entry into our facilities, participation in personal training sessions (In-Club, Home, or Online), usage of Customized Plans, or settlement of recurring subscription invoices following notice transmission constitutes your full, explicit, and binding acceptance of the updated Agreement.
1.6 Statutory Severability and Unenforceability Safeguards
If any court, administrative tribunal, or arbitrator of competent jurisdiction in the UAE determines that any specific clause, sentence, or section of this Agreement is invalid, illegal, or unenforceable under federal or local laws, such determination shall apply solely to that specific clause. The invalidity of a single provision shall not impact, impair, or invalidate any remaining terms, which shall continue in full legal force and effect as if the invalid provision had never been incorporated.
1.7 Non-Waiver Principles and Institutional Rights
The failure or delay of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. to enforce strict performance of any provision within this Agreement, or to exercise any contractual right or legal remedy upon a breach by a Member or Client, shall not operate as a waiver of our right to enforce strict compliance with that provision or any other provision at a later date.
2. General Facility Membership Terms and Conditions
2.1 Membership Eligibility and Age Constraints
Access to physical facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. and general membership enrollment is governed by strict age and legal capacity parameters:
- Adult Members (Ages 18 to 65): Individuals within this age bracket possess full legal capacity to execute this Agreement and utilize facilities subject to standard operational terms.
- Senior Members (Ages 66 and Above): Senior members are welcomed but are strongly encouraged to present an official medical release signed by a certified physician prior to initiating high-intensity physical conditioning. The Company reserves the right to request annual medical re-clearance.
- Minor Members (Ages 14 to 17): Minors aged 14 to 17 may hold a facility membership solely if a parent or legal natural guardian co-signs this Agreement, assuming full financial liability and executing all liability waivers on the minor's behalf. Minors under 16 years of age are restricted from heavy free-weight zones, functional rigs, and high-temperature recovery suites (saunas/steam rooms) unless directly supervised by a certified personal trainer or designated adult guardian.
- Children Under 14 Years: Children under 14 years of age are strictly barred from general gym floors, cardio decks, free-weight areas, and recovery zones, except when participating in specialized, supervised "Youth Athletics" classes scheduled by management.
2.2 Facility Access Control, Biometrics, and Identity Verification
Access to all facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is strictly regulated via electronic gate protocols designed to protect member safety and control facility capacity:
Member Entry Arrival
- Electronic gate scan: physical fob / digital App QR code / biometric scan
Active Paid Status
- Gate unlocks / access granted
Failed Entry Check
- Routed to reception desk manual verification
Reception Desk Manual Verification
- Payment default / arrears — immediate settlement required
- Flagged account violation — management review required
- Forgotten access credential — valid Emirates ID + AED 50 fee
- Credential & Identity Requirement: Members must scan their physical key fob, digital App barcode, or registered biometric profile at the reception desk turnstiles upon every entry and maintain a valid Emirates ID copy on file.
- Strict Non-Transferability: Access credentials are personal to the registered individual. Members are strictly forbidden from lending, transferring, selling, or duplicating their credentials to allow third parties to enter the facility.
- Unauthorized Guest Entry Penalties: Allowing an unregistered guest or unverified member to enter the facility using your credentials constitutes a severe contractual breach. Any Member violating this rule will be automatically assessed an unauthorized entry fine of AED 350.00 per occurrence, billed to their primary payment method, and faces immediate account termination without refund.
- Replacement Fees: Lost, stolen, or damaged physical key fobs must be reported immediately and replaced upon payment of a non-refundable AED 50.00 replacement fee.
2.3 Guest Access, Day Passes, and Visitor Regulations
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. permits temporary facility access under structured guest rules:
- Day Passes: Non-members may purchase a single Day Pass at prevailing retail rates. Day Pass holders are subject to all medical disclosures, waivers, and code of conduct rules set forth in this Agreement. Day Passes are valid solely on the calendar date of purchase and are non-refundable.
- Member Guest Privileges: High-tier memberships may include guest pass privileges. Guests accompanied by a Member must check in at reception, present a valid Emirates ID or original Passport, complete a digital liability release waiver, and remain accompanied by the hosting Member throughout their visit. Hosts are financially and legally liable for all actions, property damages, or rule violations committed by their guests.
2.4 Membership Tiers, Multi-Club Access, and Tier Upgrades
- Single-Club Membership: Facility entry is restricted strictly to the primary physical facility designated in your initial enrollment agreement. Attempting to enter non-designated locations will trigger gate refusal and require payment of a single-visit access fee.
- Multi-Club / All-Access Tiers: Grants access to designated locations operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. within the United Arab Emirates during standard operating hours. Flagship clubs, beach clubs, or boutique recovery hubs may be excluded from standard Multi-Club tiers and require a tier-upgrade surcharge.
- Membership Upgrades and Downgrades: Upgrades to higher tiers may be executed at any time by executing a contract addendum and paying the prorated monthly dues difference. Downward tier adjustments require 30 calendar days' advance written notice and are subject to contract commitment terms.
2.5 Facility Hours of Operation, Maintenance Closures, and Force Majeure
- Standard Operating Hours: Hours are published on the website, App, and entrance signs. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to alter operating hours, adjust holiday schedules (including Holy Month of Ramadan and UAE National Holidays), or shorten weekend hours upon giving 7 calendar days' notice.
- Maintenance Closures: To maintain high operational standards, facilities or specific sub-zones (e.g., pools, saunas, turf zones, weight rooms) may be closed periodically for deep sanitization, equipment maintenance, or structural repair. The Company is not liable for temporary closures, and Members shall not be entitled to fee credits or refunds for closures lasting less than 14 consecutive calendar days.
- Force Majeure and Emergency Shutdowns: In the event of facility closures necessitated by acts of God, extreme weather events, utility failures, civil emergencies, public health mandates, or governmental orders, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. shall convert physical memberships to equivalent Online Personal Training or Remote Digital Coaching plans for the duration of the physical closure. Such conversion shall satisfy Company service delivery obligations, and recurring dues shall remain non-refundable.
2.6 Locker Usage, Storage Policies, and Abandoned Property
- Day-Use Lockers: Lockers provided inside changing areas are intended solely for temporary storage of personal belongings during active workouts. Members must supply their own padlocks or utilize electronic keypad locks where installed. All day-use lockers must be cleared when the Member exits the facility.
- Overnight Clearance: Lockers are inspected and cleared daily at the conclusion of operating hours. Non-rented padlocks remaining overnight will be clipped at the owner's expense, and contents will be transferred to Lost and Found storage.
- Rental Lockers: Dedicated rental lockers may be secured on a monthly subscription basis, subject to availability. Upon cancellation or expiration of a locker rental contract, the Member must remove all stored items immediately.
- Lost and Found Property Disposal: GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. assumes no liability for lost, stolen, damaged, or abandoned personal property, including apparel, jewelry, electronics, wallets, or gym bags. Items placed in Lost and Found will be stored for a maximum of 7 calendar days. Following this period, management reserves the right to donate, recycle, or dispose of unclaimed items without compensating the owner.
2.7 Property Care, Equipment Usage, and Damage Indemnification
- Careful Equipment Handling: Weights must be lowered and controlled onto rubber floors; intentionally dropping barbells, dumbbells, or kettlebells on non-designated floors or slamming weight stacks on selectorized machines is strictly forbidden. Plates must be stripped from barbells, and all equipment, benches, mats, and accessories must be sanitized and re-racked immediately following use.
- Financial Liability for Damages: Any Member who intentionally, negligently, or recklessly damages property belonging to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., including mirrors, wall finishes, flooring, audio systems, cardio consoles, or strength gear, shall be billed directly for the full cost of professional repair or replacement, including shipping and installation expenses. Unpaid damage invoices will result in immediate legal collection action and contract revocation.
2.8 Suspension and Unilateral Contract Termination Rights
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the unrestricted right to suspend, freeze, or permanently terminate any membership, account, or service contract immediately, without prior judicial intervention, formal legal notice, or financial refund, if the Member or Client:
- Violates any provision of these Terms, facility rules, or codes of conduct;
- Fails to settle membership dues, personal training fees, or administrative charges within 7 calendar days of the scheduled payment date;
- Engages in abusive, threatening, discriminatory, harassing, or sexually inappropriate conduct toward staff, trainers, or fellow members;
- Solicits unsanctioned commercial business, personal training services, or product sales on facility premises;
- Engages in fraudulent execution of contracts, identity theft, or financial payment default; or
- Commits any illegal act on facility property or within residential training environments.
2.9 Facility Security Surveillance and Monitoring Disclosures
For the safety and protection of all members, staff, and physical assets, facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. are equipped with 24-hour closed-circuit television (CCTV) video surveillance cameras covering all gym floors, functional areas, entry lobby counters, turnstiles, hallways, and exterior access doors. Cameras are not installed inside private changing rooms, restrooms, or saunas. By entering our facilities, you acknowledge and consent to continuous video monitoring and recording. Surveillance footage is maintained securely and may be reviewed by management or disclosed to UAE law enforcement agencies during legal or criminal investigations.
3. Corporate Fitness and Wellness Partnerships
3.1 Corporate Account Structure and Eligibility Criteria
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. delivers enterprise-grade corporate health and fitness solutions tailored to corporate entities, government entities, and institutional employers within the UAE ("Corporate Clients"). Corporate partnerships are established via a master corporate agreement detailing employee benefits, subsidy arrangements, and service scopes:
- Direct Corporate Subsidization: The Corporate Client pays all or a designated percentage of employee membership dues, personal training fees, or custom online plans directly to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. via recurring corporate invoicing.
- Voluntary Employee Discount Frameworks: The Corporate Client sponsors a discounted pricing tier, while individual participating employees execute personal contracts and settle dues directly.
- Minimum Participant Requirements: Corporate pricing tiers require maintaining a designated active participant threshold (e.g., a minimum of 15 active employees). If active corporate enrollment falls below the required threshold for two consecutive billing cycles, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to adjust active employee accounts to standard retail pricing tiers upon giving 30 calendar days' written notice to the Corporate Client.
3.2 Corporate Billing, Invoicing, and Payment Obligations
- Invoicing Schedules: Master corporate invoices are issued on a monthly, quarterly, or annual advance basis as detailed in the corporate contract. Payment terms are strictly Net 30 calendar days from the invoice date.
- Delinquency Penalties: Invoices remaining unpaid after 30 days shall accrue interest at a rate of 1.5% per month (or the maximum statutory rate allowed by UAE law) until paid in full. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to suspend physical facility turnstiles and App access for all covered employees of a Corporate Client if corporate master invoices remain delinquent past 45 days.
3.3 Employee Onboarding, Verification, and Status Changes
- Proof of Employment: Employees accessing corporate fitness benefits must confirm their active employment status by presenting a valid corporate email address, employee badge, or official employment verification letter alongside their Emirates ID during onboarding and annual renewal.
- Offboarding Duties: The Corporate Client carries an affirmative duty to notify GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. in writing within 5 business days when a participating employee leaves the organization, is terminated, or becomes ineligible for corporate sponsorship. Dues accrued for non-eligible personnel prior to written notification remain the financial obligation of the Corporate Client. Terminated employees may transition to an individual retail membership at prevailing rates.
3.4 Corporate On-Site Facilities and Mobile On-Premises Classes
When GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is contracted to operate, staff, or deliver fitness classes, group coaching, or personal training inside a Corporate Client's corporate facility, office gym, or private workplace premises within the UAE:
Corporate On-Site Wellness Initiative
- Split into facility environment audit and employee onboarding tracks
Facility Environment Audit
- Spatial & HVAC safety check
- Equipment load capacity audit
- Property access clearance
Employee Onboarding
- Digital PAR-Q submission
- Electronic liability release
- App class reservation
On-Site Program Execution
- Certified coaching personnel
- Safety first protocols
- Emergency incident tracking
- Spatial and Environmental Safety Audits: The Corporate Client must maintain physical premises, flooring, HVAC systems, lighting, and corporate gym gear in safe operational condition. Trainers reserve the right to suspend on-site classes if corporate facilities present health or structural hazards.
- Coaching Staff Integration: Certified instructors sent to corporate sites operate under the operational direction of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. The Corporate Client shall not direct or alter coaching protocols unless related to corporate facility security or emergency rules.
3.5 Corporate Event Operations and Multi-Participant Liability
For discrete corporate wellness days, athletic challenges, educational seminars, or outdoor boot camps organized by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.:
- Roster Submissions and Mandatory Waivers: The Corporate Client must provide a complete participant roster at least 48 hours prior to the event start time. Every participating employee or guest must complete and execute the Liability Release Waiver (Section 9) before participating in physical activity. Unregistered attendees or individuals declining to sign waivers will be barred from entry.
- Event Cancellation Windows: Corporate events canceled by the Corporate Client less than 7 business days prior to the scheduled date shall incur a cancellation fee equal to 50% of the total event contract value. Cancellations made less than 48 hours prior to the event shall incur a 100% non-refundable cancellation fee.
3.6 Account Maintenance, Termination, and Corporate Offboarding
Master corporate contracts may be terminated by either party upon delivering 60 calendar days' advance written notice. Upon corporate account termination, all covered employee accounts will convert to individual non-subsidized retail memberships at the conclusion of the paid corporate term, unless individual employees submit written cancellation notices pursuant to Section 8.4.
3.7 Employer Non-Solicitation and Coaching Exclusivity
During the term of any corporate fitness contract and for a period of 12 months following its termination, the Corporate Client shall not directly or indirectly solicit, hire, contract with, or engage any personal trainer, instructor, or staff member of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. who delivered services under the corporate contract to provide private fitness instruction, employee coaching, or facility management without explicit written consent. Violations of this non-solicitation clause will incur a liquidated damages fee equal to 50% of the solicited employee's total annual compensation package.
4. In-Club Personal Training (PT) Services
4.1 On-Premises Personal Training Framework
In-Club Personal Training delivers structured, individualized physical coaching conducted inside GritForce 8 facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. by certified personal trainers.
- Gym Membership Requirement: Enrollment in In-Club Personal Training is an ancillary coaching service and does not include basic gym entry, unless explicitly bundled within a premium VIP contract tier. Personal training clients must maintain an Active Status physical facility membership or purchase a valid Day Pass for every day a personal training session is conducted.
- Exclusivity of Coaching Personnel: Personal training inside GritForce 8 facilities is strictly restricted to authorized employees and official contractors of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. Members are prohibited from bringing external personal trainers or engaging in unsanctioned commercial coaching on facility grounds.
4.2 Mandatory 100% Full Upfront Advance Payment for Session Bookings
Mandatory Advance Payment
All personal training sessions, session blocks, packages, recurring coaching subscriptions, and individual appointments must be paid for in full in advance to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. prior to booking, scheduling, or confirming any sessions on a trainer's calendar.
Client Requests PT Session / Package
Mandatory Advance Payment in Full (100%)
- Credit / debit card via App
- In-club reception point-of-sale
Payment Confirmed / Cleared
- Calendar slot unlocked & booked
Payment Declined / Unpaid
- No booking permitted / slot held
- No Unpaid Calendar Holds: Personal trainers, staff, and automated App scheduling systems are strictly prohibited from placing tentative calendar holds, reserved blocks, or confirmed session appointments for any Client who does not possess an active, fully paid personal training session balance.
- Point-of-Sale & App Pre-Payment: Advance payments for session packages or recurring PT blocks must be settled via the official App or at the facility reception point-of-sale desk. Personal trainers are strictly forbidden from accepting direct cash, bank transfers, or personal payments from Clients; any attempt to bypass official advance payment channels will result in immediate PT package forfeiture and contract termination.
- Recurring Billing Pre-Payment: For clients on recurring monthly PT subscriptions, monthly fees are billed automatically in advance on the scheduled cycle date. Sessions for the upcoming billing cycle are unlocked and available for scheduling only after the recurring advance payment successfully clears.
4.3 Scheduling, Booking Windows, Timeliness, and Session Structure
- Session Duration: Standard personal training sessions run for exactly 50 minutes to allow for a 10-minute trainer transition, equipment reset, and client session logging window.
- Booking Window: Advance-paid PT sessions may be scheduled up to 30 calendar days in advance through the App or directly with the assigned trainer.
- Punctuality Obligations: Clients and trainers must arrive promptly at the designated workout floor at the scheduled start time. If a Client arrives late, the session will nevertheless terminate strictly at the originally scheduled end time, and the missed minutes will be forfeited without financial credit or time extension.
- Late Arrival Threshold: If a Client fails to arrive within 20 minutes of the scheduled start time without prior communication, the session will be logged as a "Client No-Show," the trainer will be released, and the full advance-paid session credit will be forfeited.
4.4 24-Hour Cancellation and Rescheduling Policy
To maintain fair scheduling availability across all clients, advance-booked personal training appointments are governed by a strict 24-hour cancellation rule:
| Cancellation Timing | Method of Notification | Financial & Credit Consequence |
|---|---|---|
| Greater than 24 Hours Notice | Official App / Direct Email / WhatsApp Message | Session credit is retained in prepaid balance; appointment rescheduled without penalty fee. |
| Less than 24 Hours Notice | Direct Communication with Trainer | Advance-paid session credit is fully forfeited; full session fee charged. |
| Client No-Show (No Notice Provided) | None | Advance-paid session credit is fully forfeited; subject to AED 15.00 administrative no-show tracking fee. |
| Trainer Cancellation (Any Time) | In-App / Push / Text / Call | Client retains advance-paid session credit; session rescheduled; complimentary bonus session added for notice under 4 hours. |
4.5 Expiration Windows and Non-Refundability
All personal training session blocks, packages, and recurring subscriptions carry explicit expiration windows from the date of advance payment to encourage consistent training adherence:
| Package Size | Validity Window from Purchase Date |
|---|---|
| 1 Session | Valid 1 day |
| 10 Sessions | Valid 30 days |
| 12 Sessions | Valid 60 days |
| 16 Sessions | Valid 90 days |
| 20 Sessions | Valid 120 days |
| 30 Sessions | Valid 180 days |
| 36+ Sessions | Valid 180 days |
Upon reaching the expiration date, unused advance sessions are automatically forfeited — no refunds, extensions, or transfers.
- Strict Non-Refundability: Advance personal training payments, deposits, block packages, and recurring billing retain zero cash value and are completely non-refundable once paid to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
- Unused Session Forfeiture: Any advance-paid personal training sessions remaining unused at the expiration date will automatically expire and be wiped from the Client's balance. Expired sessions cannot be reinstated, rolled over into subsequent contracts, or converted into retail merchandise credits, except where a formal medical freeze has been authorized pursuant to Section 8.3.
4.6 Trainer Assignment, Reassignment, and Substitutions
While GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. makes every effort to accommodate client preferences for specific personal trainers, personal training packages are purchased for coaching methodology and service delivery, not for a specific individual trainer:
- Reassignment Rights: The Company reserves the absolute right to reassign or substitute certified trainers in the event of primary trainer resignation, medical leave, scheduling conflicts, or facility restructuring.
- No Contract Termination Basis: Reassignment of a personal trainer does not constitute a breach of contract, nor does it entitle the Client to cancel their personal training agreement, demand a financial refund of advance payments, or refuse assigned sessions.
4.7 Client Punctuality, Late Arrivals, and Session Forfeiture
If a Client arrives late for an In-Club PT session, the session will finish at the originally scheduled time. If the trainer arrives late, the lost time will be appended to the end of the session or credited as an additional fractional session block. If a Client fails to attend 3 consecutive scheduled advance-paid PT sessions without notice, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to cancel the remaining recurring session schedule and reallocate the time slot to another client on the waitlist.
4.8 Exclusivity of In-Club Coaching Services
All personal training, athletic coaching, movement assessment, and exercise guidance provided inside facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. must be delivered exclusively by authorized coaches. Members are strictly prohibited from receiving coaching from external trainers or providing unsanctioned commercial instruction to other members. Violations will result in immediate contract revocation.
5. Home Personal Training (Mobile At-Home PT)
5.1 Environmental Safety, Space, and Equipment Standards
Home Personal Training involves a certified coach employed by or contracted with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. traveling to a Client's private residence, estate, apartment building, or private workplace gym within the UAE.
- Client Safety Warranties: The Client explicitly warrants that the residential environment designated for training is clean, hygienic, structurally sound, well-ventilated, well-lit, and completely free of physical hazards, exposed electrical wiring, slipperiness, or structural collapse risks.
- Space Requirements: The Client must provide an unobstructed physical training area offering a minimum clear floor space of 3 meters by 3 meters (9 square meters).
- Equipment Safety: If the workout utilizes Client-owned exercise equipment (e.g., home cable machines, treadmills, power racks, resistance bands), the Client is solely responsible for ensuring that all such equipment is professionally inspected, maintained, structurally sound, and compliant with safety specifications. Trainers reserve the right to inspect and decline the use of any Client-owned equipment deemed unstable or unsafe.
5.2 Mandatory 100% Advance Payment for Residential Travel & Coaching
- 100% Advance Payment Requirement: All Home Personal Training packages, travel surcharge fees, and mobile session blocks must be paid in full in advance to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. prior to dispatching a trainer or confirming residential calendar bookings.
- Unpaid Dispatch Prohibition: Trainers will not be dispatched to residential addresses, private estates, or corporate office sites for any Client with an unpaid or past-due balance.
5.3 Trainer Safety, Professional Boundaries, and Right of Withdrawal
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. maintains absolute zero-tolerance policies regarding the personal safety, moral boundary integrity, and professional dignity of its mobile coaching staff:
- Professional Boundaries: Home training is strictly limited to professional physical conditioning, exercise instruction, and athletic coaching. Any inappropriate physical contact, sexual harassment, verbal abuse, suggestive comments, explicit dress, or drug/alcohol exposure directed toward a trainer will result in immediate session termination.
- Immediate Right of Withdrawal: A trainer may immediately terminate a home session, exit the premises, and report the incident to management if they experience any threat to their safety, health, or personal boundaries.
- Financial and Legal Penalties: In cases of session termination stemming from client misconduct, harassment, or safety hazards, the advance-paid session will be logged as fully rendered and forfeited. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to immediately terminate the Client's entire Home PT contract without refund and initiate formal legal proceedings or reports to UAE law enforcement authorities.
5.4 Property Access, Security Clearance, Parking, and Delay Fees
- Security Clearance and Access Approvals: The Client bears full responsibility for arranging visitor access passes, residential community gate clearances, security guard approvals, and elevator permissions necessary for the trainer to enter the residential premises unimpeded.
- Parking Obligations: The Client must provide or pay for secure, accessible parking within reasonable walking distance (under 200 meters) of the residential entrance.
- Access Delays: Any delays encountered by the trainer due to gate security checks, lack of visitor parking, or unanswered doorbells exceeding 10 minutes past the scheduled appointment time will be deducted directly from the total session duration. If access delays exceed 20 minutes, the trainer will depart, and the session will be logged as a forfeited Client No-Show.
5.5 Residential Liability, Household Members, and Pet Controls
- Pet Control Rules: All domestic pets (including dogs, cats, and exotic animals) must be fully secured in a separate closed room or exterior kennel for the entire duration of the Home PT session. Under no circumstances may pets roam freely in the active exercise space due to trip hazards, distraction, and bite risks.
- Third-Party Bystanders and Children: Family members, domestic staff, visitors, or children present inside the residence during a Home PT session must remain outside the active workout zone. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is not liable for injuries sustained by non-client bystanders who enter the designated training space during a workout.
- Residential Property Damage Disclaimer: While trainers exercise utmost care, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. accepts no liability for incidental scuffs, floor marks, or minor wear and tear resulting from exercise activity conducted on residential property.
5.6 Residential Property Markings and Wear-and-Tear Disclaimers
During Home Personal Training sessions, portable fitness equipment (e.g., dumbbells, kettlebells, resistance bands, mats) may come into contact with residential flooring, carpets, walls, or patio surfaces. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. and its trainers accept zero liability for superficial floor scuffs, mat impressions, sweat dripping, wall rub marks, or ordinary wear and tear occurring on residential property during mobile coaching visits.
5.7 Outdoor and Residential Common Area Operations
If Home Personal Training is conducted within residential community parks, apartment complex rooftop gyms, or private outdoor yards, the Client warrants that all necessary homeowner association (HOA) approvals, developer permits, or building management authorizations have been secured. Any fines levied by building security, HOAs, or municipal officers due to lack of permit documentation shall be the sole financial responsibility of the Client.
6. Online Personal Training and Customized Plans
6.1 Online Coaching and Digital Platform Deliverables
Online Personal Training and Customized Plan subscriptions provide remote fitness instruction, program design, and digital coaching delivered through the official App, website, or associated communication software operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.:
Service Scope: Depending on the specific digital tier purchased, Online PT deliverables may include:
- Synchronous live video coaching sessions;
- Asynchronous customized workout programming published inside the App;
- Instructional video movement guides;
- Nutritional and macro-nutrient recommendations;
- Weekly asynchronous video form analysis and progress check-in chats; and
- Biometric data and habit tracking logs.
6.2 Pre-Payment Terms for Virtual Coaching & Digital Custom Plans
- 100% Upfront Pre-Payment: Online Personal Training subscriptions, virtual live coaching slots, and digital Customized Plans require 100% full advance payment to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. prior to program authoring, App profile activation, or live video link generation.
- Non-Activation Without Clearing Payment: No custom programming or digital workout plans will be authored or released to a Client's App dashboard until payment has been fully processed and verified by our merchant payment gateway.
6.3 Technological Requirements, Connectivity, and Software Access
- Client Hardware and Internet Obligations: To participate in Online PT and access Customized Plans, the Client must possess a compatible modern smartphone, tablet, or computer featuring an updated operating system, functional HD camera, integrated microphone, and a stable broadband internet connection offering a minimum sustained download speed of 10 Mbps.
- Software Licensing: Digital access requires downloading the App and maintaining a user account. Client access to the App is granted via a limited, revocable, non-exclusive, non-transferable software license that remains valid strictly during periods of active, fully paid subscriptions with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.
- Connectivity Disruptions: GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is not responsible or liable for missed virtual sessions, interrupted video feeds, or delayed plan updates resulting from Client-side technical failures, poor Wi-Fi coverage, hardware malfunctions, cellular data outages, or third-party telecommunications disruptions.
6.4 Asynchronous Plan Updates and Custom Plan Turnaround Times
- Custom Plan Delivery Schedule: Following enrollment in a Customized Plan subscription and completion of the mandatory advance payment, digital intake questionnaire, PAR-Q, and physical assessment uploads, trainers require a turnaround window of 3 to 5 business days to author, review, and upload the individualized training program to the Client's App profile.
- Asynchronous Communications: In-app messaging, form review video submissions, and weekly progress updates submitted by the Client are reviewed by trainers during standard business hours (Monday through Friday). Trainers will respond to asynchronous submissions within 24 to 48 hours of receipt.
6.5 Remote Exercise Safety, Environmental Checks, and Form Responsibilities
Virtual and asynchronous coaching requires heightened Client responsibility regarding movement execution and environmental safety:
Environment Check
- Clear 2m x 2m space
- Level floor surface
- Adequate lighting
Equipment Audit
- Structural soundness
- Pin latches secured
- Weight capacities met
Camera & Movement
- Unobstructed view
- Form demonstration
- Real-time adjustments
- Pre-Exercise Space Inspection: Prior to starting any virtual or asynchronous workout, the Client must inspect their physical surroundings to ensure adequate spatial clearance (minimum 2 meters in all directions), level floor surfaces, non-slip footwear, adequate hydration, and appropriate climate control.
- Self-Correction and Discontinuation: Because an online trainer cannot physically assist, spot, or manually manipulate a Client during remote training, the Client bears the sole responsibility to immediately stop exercising if they experience dizziness, lightheadedness, nausea, acute pain, shortness of breath, joint clicking, or muscle exhaustion.
- Form Verification Video Submissions: Clients are strongly urged to record and upload clear video recordings of their movement mechanics for complex resistance exercises (e.g., deadlifts, squats, overhead presses) to allow online trainers to provide safety feedback and form adjustments.
6.6 Intellectual Property Rights in Custom Digital Plans and Materials
- Proprietary Ownership: All customized workout programs, exercise video libraries, training templates, nutritional guidebooks, educational PDFs, macro algorithms, logos, and digital graphics authored or published by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. remain its exclusive, non-transferable intellectual property.
- Prohibition on Redistribution: Customized Plans are licensed strictly for personal, non-commercial, single-user use by the designated Client. The Client is strictly prohibited from copying, sublicensing, selling, sharing, uploading to public file repositories, or distributing customized training plans, App screenshots, or instructional videos to any third party. Violations of intellectual property rights will trigger immediate account cancellation, legal claims for statutory damages, and injunctive relief.
6.7 Software Disruption, Server Downtime, and Technical Exclusions
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. strives to maintain 99% operational uptime for its digital App and web portal. However, periodic maintenance, server migrations, software updates, or unexpected third-party host outages may result in temporary software disruptions. The Client agrees that temporary digital App downtime does not constitute a breach of contract and does not entitle the Client to financial refunds or subscription extensions.
7. Nutritional Guidance and Custom Wellness Programming
7.1 Scope of Nutritional Information and Non-Clinical Disclaimer
Nutritional recommendations, macro-nutrient targets, meal ideas, and hydration protocols provided by coaches or generated within the App are delivered strictly for general athletic wellness and fitness optimization purposes. GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., ITS TRAINERS, AND DIGITAL APPS DO NOT PROVIDE MEDICAL NUTRITION THERAPY, CLINICAL DIETETICS, OR MEDICAL DIAGNOSIS. Nutritional plans are not intended to cure, treat, manage, or prevent any clinical disease, metabolic disorder, eating disorder, or medical pathology.
7.2 Dietary Restrictions, Allergies, and Food Safety Responsibilities
The Client carries the sole responsibility to disclose to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. any known food allergies, severe anaphylactic sensitivities, metabolic conditions (e.g., celiac disease, phenylketonuria, type 1 diabetes), or dietary restrictions. The Company accepts zero liability for adverse allergic reactions, gastrointestinal distress, or health complications resulting from the Client's voluntary choice to purchase or consume specific food items, meal prep services, or recipes mentioned in custom plans.
7.3 Supplementation Guidelines and Non-Prescription Advisories
Any discussion of over-the-counter dietary supplements (e.g., protein powders, creatine monohydrate, electrolytes, vitamins, pre-workout formulas) by coaches is strictly educational. Supplements are consumed at the Client's sole risk and discretion. Clients are strongly advised to consult a licensed medical doctor or clinical pharmacist before consuming any dietary supplement, particularly if taking prescription medications.
7.4 Metabolic and Anthropometric Tracking Protocols
Body composition estimates, skinfold caliper measurements, bioelectrical impedance analysis (BIA) scans, and metabolic rate calculations provided by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. represent non-medical estimations. These metrics are utilized solely as relative benchmarks to evaluate athletic progress and do not constitute clinical diagnostic data.
8. Financial Terms, Value Added Tax (VAT), Cancellations, and Freezes
8.1 Recurring Automatic Billing, Payment Authorizations, and UAE VAT Compliance
By enrolling in a recurring membership, monthly personal training package, or online custom plan subscription, you explicitly grant GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. continuous authority to automatically bill your registered credit card, debit card, or electronic banking account on a recurring monthly or periodic cycle:
Recurring Payment Authorization
Due Date: Monthly Cycle
Automatic Payment Processing
- Includes 5% UAE VAT
Successful Transaction
- Active status continues
Failed Transaction (Declined)
- 7-day grace period
- AED 15 late fee applied
- Unpaid: account frozen
Chargeback Filed
- Immediate suspension
- AED 50 fee + collections
- Billing Currency & VAT Compliance: All transactions are processed in United Arab Emirates Dirhams (AED). In accordance with UAE Federal Decree-Law on Value Added Tax, all published fees, memberships, day passes, locker charges, personal training packages, and administrative costs are subject to the prevailing 5% Value Added Tax (VAT), which shall be calculated and added to invoices at point of purchase or recurring billing.
- Billing Date: Monthly recurring fees are charged on the same calendar day each month matching your original signup date (or the nearest preceding valid date in shorter months).
- Payment Method Maintenance: You maintain an affirmative contractual duty to maintain at least one valid, unexpired credit card or bank debit profile with sufficient available funds stored inside your App profile at all times.
8.2 Late Fees, Failed Transactions, and Administrative Charges
- Failed Payment Grace Period: If an automatic recurring billing transaction fails due to insufficient funds, card expiration, or bank refusal, processing will be re-attempted after 3 calendar days. You will be granted a temporary 7-day grace period to update billing details.
- Late Administrative Fees: If an account balance remains unpaid 7 calendar days past the scheduled billing date, an administrative late fee of AED 15.00 (plus applicable VAT) will be automatically applied to the outstanding account balance.
- Account Suspension: Accounts remaining unpaid past 14 calendar days will be placed on suspended status. Facility access turnstiles will lock, personal training appointments will be canceled and made available to other clients, and App online coaching access will be revoked until the entire outstanding balance, including accrued late fees, is paid in full.
- Chargeback Penalties: Filing an improper or fraudulent credit card dispute or chargeback with your financial institution for legitimately billed recurring dues will incur an AED 50.00 administrative chargeback defense fee billed to your account, alongside immediate referral to third-party debt collection agencies and credit reporting bureaus.
8.3 Freeze Policy (Medical, Travel, Corporate Hold)
Members and personal training clients in good financial standing may request a temporary freeze (pause) of their contract subject to the following rules:
- Freeze Allowances:
- 6-Month Contracts: Eligible for 1 freeze period lasting between 14 and 30 continuous calendar days.
- 12-Month Contracts: Eligible for up to 2 separate freeze periods totaling no more than 60 cumulative calendar days.
- Personal Training Packages: Frozen concurrently with the underlying physical membership; expiration dates are extended by the exact duration of the approved freeze.
- Notice and Form Submission: Freeze requests must be submitted electronically via the official Freeze Request Form in the App or presented in writing to facility reception at least 72 hours prior to the requested freeze start date. Verbal, text message, or retroactive (backdated) freeze requests are strictly invalid.
- Medical Freezes: In cases of verified medical injury, surgery, severe illness, or pregnancy rendering physical exercise unsafe, a contract may be frozen for up to 180 calendar days without administrative fees upon submitting an official medical certificate signed by a licensed UAE-physician detailing the required exercise restriction period.
- Administrative Freeze Fee: Non-medical freezes (e.g., business travel, vacations) incur a recurring monthly administrative freeze fee of AED 30.00 per month (plus VAT), charged to keep the account profile maintained and lock in historical membership rates.
8.4 Cancellation Rules for Recurring and Fixed-Term Agreements
- Month-to-Month Recurring Contracts: May be canceled by submitting a formal written Cancellation Request Form or digital App cancellation notice at least 30 calendar days prior to your next scheduled recurring billing date. If your next billing date falls within the 30-day notice window, that final monthly payment will be processed as scheduled, and your access will remain active through the conclusion of that final paid month.
- Fixed-Term Commitment Contracts (e.g., 12-Month Annual Plans): Fixed-term contracts represent a binding financial agreement to pay the aggregate 12-month contract sum. Early cancellation prior to the expiration of the fixed term is strictly prohibited, except under the following statutory exceptions:
- Permanent Medical Disability: Supported by a comprehensive medical doctor's report attesting that the Member is permanently incapacitated from engaging in physical exercise for the remainder of the contract term.
- Relocation Outside Service Area: Permanent relocation of the Member's primary residence to a location more than 40 kilometers (25 miles) away from any operating facility within the UAE, proven by submitting a formal residential lease cancellation, government employment transfer, or utility deed document.
- Early Termination Administrative Fee: Upon verification of a statutory medical or relocation exemption, the Member will be released from future monthly billing upon paying an early termination processing fee equal to one month's standard dues (plus VAT).
8.5 Strict Non-Refundability and Statutory Exceptions
- General Rule: Except as mandated by compulsory UAE Consumer Protection legislation or explicitly set forth in Section 8.4, all payments made to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.—including membership dues, initiation fees, day passes, locker fees, in-club personal training, home PT blocks, online custom plans, and corporate wellness contracts—are strictly non-refundable, non-exchangeable, and non-transferable.
- No Refunds for Unused Services: No partial or full refunds shall be granted if a Member or Client fails to utilize facility access, neglects to log into the App, or fails to schedule personal training sessions during an active paid billing period.
8.6 Chargeback Penalties and Financial Dispute Rules
If a Member or Client initiates a chargeback or payment dispute with their bank or credit card issuer regarding valid charges billed under this Agreement, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. will immediately suspend all facility access and PT services. If the bank resolves the chargeback in favor of the Company, the Client will be assessed an AED 50.00 chargeback administration fee plus all associated merchant collection costs.
9. Comprehensive Health, Safety, and Assumption of Risk Waiver
9.1 PAR-Q Requirements and Affirmative Duty of Health Disclosure
Prior to participating in any physical workout, utilizing facility equipment, engaging in personal training (In-Club, Home, or Online), or receiving a Customized Plan, every Member and Client must complete the physical or digital Physical Activity Readiness Questionnaire (PAR-Q) and disclose their complete medical history:
- Affirmative Duty to Disclose: You possess an affirmative, continuing contractual duty to fully disclose to GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. staff and trainers any past or existing medical conditions, including but not limited to:
- Cardiovascular diseases, heart murmurs, arrhythmias, hypertension, or chest pains;
- Respiratory conditions, asthma, or chronic lung disorders;
- Metabolic disorders, diabetes, or thyroid dysfunctions;
- Orthopedic injuries, joint instability, spinal disc herniations, arthritis, or past bone fractures;
- Neurological conditions, epilepsy, vertigo, or fainting spells;
- Surgical procedures, internal hardware installations, or organ transplants;
- Active pregnancy, postpartum recovery status, or abdominal separation; and
- Prescription medication usage affecting heart rate, blood pressure, or neuromuscular control.
- Notification of Status Changes: You must immediately inform your trainer and update your digital PAR-Q profile in writing if any change occurs in your health, medical status, or physical condition during your membership term.
9.2 Medical Clearance and Independent Medical Advice
- No Medical Services Rendered: Trainers, instructors, staff, and digital platforms operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. provide athletic conditioning, movement instruction, and fitness coaching. Under no circumstances do our staff or digital materials provide medical diagnosis, physical therapy, clinical treatment, or medical advice.
- Requirement of Medical Clearance: If your PAR-Q indicates one or more positive risk factors or underlying medical conditions, GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. reserves the right to immediately suspend physical training and demand an official, written medical clearance letter signed by a licensed UAE physician or specialist before permitting any physical participation.
9.3 Express Assumption of Risk (Physical, Virtual, Residential)
Please Read This Section Carefully
It constitutes a binding assumption of all physical, environmental, and legal risks associated with your participation.
You acknowledge, understand, and explicitly agree that physical exercise, strength training, athletic conditioning, cardiovascular workouts, weightlifting, high-intensity functional training, home visits, virtual remote coaching, and recovery protocols (e.g., saunas, ice baths) carry inherent, non-eliminable risks of physical injury, psychological distress, property damage, severe illness, permanent disability, and death.
Physical Injuries
- Muscle strains & tears
- Joint sprains & dislocations
- Bone fractures
- Spinal & head trauma
Environmental Risks
- Wet / slippery floors
- Equipment mechanical failure
- Residential hazards (Home PT)
- Connection delays (Online)
Medical Events
- Heart attacks
- Stroke & aneurysms
- Heat exhaustion / syncope
- Sudden cardiac arrest
Voluntary & Unconditional Acceptance
- Member assumes all risks, known and unknown
These inherent risks include, but are not limited to:
- Physical Musculoskeletal Injuries: Muscle tears, tendonitis, ligament sprains, joint dislocations, spinal disc herniations, bone fractures, rhabdomyolysis, and severe physical fatigue;
- Cardiovascular and Medical Events: Sudden changes in blood pressure, fainting (syncope), heat exhaustion, heat stroke, cardiac arrhythmias, stroke, heart attacks, and sudden cardiac death;
- Equipment and Facility Hazards: Slipping, tripping, or falling on wet surfaces, locker room floors, or turf; impact with barbells, dumbbells, kettlebells, or structural beams; cable snaps; selectorized machine mechanical failures; and improper assembly or positioning of equipment by the user;
- Environmental and Residential Risks (Home PT): Trips over household furniture, slippery residential tile or wood floors, pet interference, inadequate lighting, structural floor collapse, and electrical failures; and
- Virtual and Remote Coaching Hazards (Online PT): Inability of a remote trainer to provide physical spotting, telecommunications video lag obscuring technique flaws, spatial collisions inside home environments, and improper self-selection of resistance loads.
You voluntarily, freely, and expressly assume all such risks, both known and unknown, even if arising from the negligence of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., its trainers, employees, contractors, or fellow members.
9.4 Complete Release of Liability and Covenant Not to Sue
In consideration for being permitted entry to facilities, enrollment in personal training (In-Club, Home, Online), provision of Customized Plans, or participation in corporate wellness programs, you, on behalf of yourself, your heirs, executors, administrators, assigns, personal representatives, and next of kin, hereby forever release, waive, discharge, harmless hold, and covenant not to sue:
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., its parent companies, subsidiaries, affiliates, licensors, franchisees, officers, directors, shareholders, partners, employees, certified trainers, agents, contractors, landlords, facility owners, sponsors, and equipment manufacturers (collectively referred to as the "Released Parties"),
from any and all claims, demands, causes of action, lawsuits, arbitrations, judgments, damages, losses, liabilities, statutory fines, costs, or expenses (including reasonable legal fees and court costs) of any kind or nature whatsoever, whether arising under contract, tort (including negligence), strict liability, or statutory law, resulting from, arising out of, or relating to:
- Your use of, presence inside, or physical activity within any facility, locker room, sauna, recovery suite, or adjacent parking grounds operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.;
- Your participation in any Personal Training session (In-Club, Home Mobile PT, or Online Virtual PT);
- Your implementation of any Customized Plan, workout template, macro recommendation, or athletic advice provided by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.;
- Any personal injury, physical disability, illness, medical crisis, or death sustained by you or any third party;
- Any loss, theft, destruction, or damage to your personal property, clothing, vehicles, or residential premises; and
- Any mechanical failure, cable snap, floor slipperiness, or structural defect present inside facilities or residential training sites.
This release applies fully to any and all injuries or damages caused in whole or in part by the active or passive negligence of GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. or the Released Parties.
9.5 Indemnification and Defense Obligations
You agree to defend, indemnify, and hold completely harmless GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. and the Released Parties from and against any and all third-party claims, lawsuits, demands, damages, financial settlements, judgments, legal costs, and attorney fees arising out of, resulting from, or connected with:
- Your breach of any term, rule, representation, or warranty set forth in this Agreement;
- Your negligent, reckless, intentional, or illegal conduct while inside facilities, participating in personal training, or hosting a trainer in your home;
- Any physical injury, death, or property damage caused by you to another member, guest, trainer, staff member, or third-party bystander; or
- Any lawsuit or claim brought against GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. by a minor child, family member, estate, or heir on whose behalf you co-signed or executed this Agreement.
9.6 Recovery Suite Protocols (Sauna, Steam, Ice Baths)
When utilizing high-temperature saunas, steam rooms, or cold plunge ice baths at facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.:
- Maximum recommended duration in saunas/steam rooms is 15 minutes per session.
- Maximum recommended duration in cold plunge tubs is 3 minutes per session.
- Individuals with high blood pressure, cardiac conditions, circulatory disorders, or active pregnancy are strictly prohibited from using recovery suites without written medical clearance. Shaving, using body oils, or consuming glass bottled beverages in recovery suites is strictly forbidden.
10. Code of Conduct, Discipline, and Facility Policies
10.1 Member Conduct, Anti-Harassment, and Non-Discrimination
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. maintains an inclusive, safe, and professional environment across all physical and digital touchpoints:
- Strict Prohibition of Harassment: Harassment, discrimination, intimidation, stalking, bullying, aggressive behavior, yelling, profane language, or unwanted sexual advances directed toward any staff member, personal trainer, member, or guest will not be tolerated.
- Disciplinary Protocol: Engaging in disruptive or harassing behavior will trigger an immediate suspension, permanent facility ban, and account cancellation without financial refund or credit.
10.2 Dress Code, Footwear, and Hygiene Standards
- Appropriate Apparel: Members must wear clean, dedicated athletic clothing at all times. Tops/shirts must remain on in general floor areas unless participating in a designated, closed body-building studio. Bare feet, sandals, flip-flops, work boots, or open-toed shoes are strictly prohibited on weight floors and cardio decks.
- Footwear Hygiene: Athletic shoes worn inside facilities must be clean and free of mud, outdoor gravel, and debris. Management reserves the right to require dedicated indoor-only training shoes.
- Personal Hygiene: Members must maintain adequate personal hygiene and wear deodorant. Excessive perfumes or colognes are prohibited to protect members with respiratory sensitivities.
10.3 Prohibited Substances, Alcohol, and Performance Enhancers
- Substance Restrictions: Bringing, consuming, or operating under the influence of alcohol, illicit narcotics, prescription drugs affecting motor skills, or unauthorized substances inside facilities or during Home/Online PT sessions is strictly forbidden under UAE law.
- Performance-Enhancing Drugs (PEDs): The sale, distribution, solicitation, or administration of anabolic steroids, human growth hormones, unapproved SARMs, or illicit performance-enhancing substances on premises operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is strictly illegal and will result in immediate police referral to UAE authorities and permanent membership revocation.
10.4 Commercial Activity, Unsanctioned Coaching, and Solicitations
Facilities and digital platforms are intended strictly for the personal exercise of our members:
- No Unsanctioned Commercial Activity: Members shall not conduct commercial transactions, distribute flyers, promote multi-level marketing (MLM) schemes, sell retail goods, or solicit business on facility premises.
- Unsanctioned Personal Training: Acting as an independent personal trainer, coaching other members for fee or barter, or delivering structured exercise plans to third parties inside facilities without an official corporate contract with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. is strictly prohibited. Violators will be assessed an unsanctioned commercial fine of AED 500.00 and face immediate membership termination.
10.5 Facility Sanitation, Towel Rules, and Re-Racking Norms
Members must carry a clean sweat towel and wipe down every piece of machinery, bench, and mat immediately after use using provided disinfectant spray stations. All dumbbells, weight plates, barbells, cable attachments, kettlebells, and resistance bands must be wiped clean and returned to their designated racks or storage pins immediately after use. Leaving loaded barbells or un-racked dumbbells on the gym floor constitutes a safety hazard and will trigger a disciplinary warning.
11. Privacy, Data Protection, and Media Release
11.1 Collection, Storage, and Processing of Personal and Health Data
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. collects, stores, processes, and protects personal data in strict compliance with applicable UAE Federal Data Protection Laws:
- Types of Data Collected: Account details (name, address, email, phone number, Emirates ID copy), financial billing records, biometric scans, PAR-Q medical histories, physical assessment photos, body composition metrics, and App usage analytics.
- Purpose of Processing: Data is utilized strictly to verify identity, process billing transactions, manage app access, design Customized Plans, evaluate physical safety, and communicate operational notices.
- Third-Party Confidentiality: GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. does not sell, rent, or trade your personal or medical data to third-party marketing brokers. Data may be disclosed to trusted service providers (e.g., payment gateways, cloud software hosts, app developers) operating under strict contractual confidentiality obligations.
11.2 Media Release, Photography, Videography, and Marketing Usage
GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. regularly produces high-quality promotional media capturing facility atmospheres, group classes, personal training, and corporate events:
General Promotional Media
- Facility background footage
- Group class photos
- Non-identifiable video
- Irrevocable usage license
Before & After Transformations
- Physical photos & metrics
- Requires explicit digital opt-in
- Unconditional usage rights
- General Media Release: By entering physical facilities, attending corporate events, or participating in group sessions, you grant GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. an irrevocable, perpetual, worldwide, royalty-free, fully paid-up license to capture your image, likeness, voice, physical form, and video presence for use in promotional marketing, social media channels, website graphics, print advertisements, and television media without financial compensation.
- Opt-Out Rights: Members who decline to be filmed in general promotional media must submit a formal written Media Opt-Out Form to reception and wear a designated non-filming wristband while exercising.
- Transformation Progress Photos: Submission of "Before and After" progress photographs, body assessment scans, or testimonials to trainers or via the App constitutes explicit consent for GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. to publish such materials for marketing purposes, unless you check the "Private Progress Photos Only" toggle within your App privacy settings.
11.3 Electronic Communications, App Analytics, and Digital Consent
By executing this Agreement, you grant explicit consent to receive operational, legal, transactional, and promotional communications from GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. via electronic mail, SMS text messages, WhatsApp messaging, and mobile app push notifications. You may opt out of commercial promotional channels at any time via the "Unsubscribe" link included in electronic messages; operational, security, and billing notices will continue to be delivered regardless of promotional opt-out status.
11.4 Biometric Security and Confidential Record Handling
Where biometric entry turnstiles (e.g., fingerprint or facial scanning gates) are installed at facilities operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C., biometric templates are encrypted immediately upon enrollment and stored as mathematical algorithms rather than raw image files. Biometric data is used strictly for secure facility entry access control and is purged automatically within 30 days of account termination.
12. Governing Law, Arbitration, and Jurisdiction (UAE Law)
12.1 Governing Law and Federal Regulatory Compliance
This Agreement, its construction, validity, performance, and all disputes arising out of or in connection with your membership, personal training contracts, or facility usage, shall be governed by, interpreted, and enforced strictly in accordance with the federal laws of the United Arab Emirates and the local laws and regulations of the specific Emirate in which the facility operated by GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. where you registered is located.
12.2 Dispute Resolution, Mandatory Negotiation, and Binding Arbitration
In the event of any controversy, claim, dispute, or legal disagreement arising out of or relating to this Agreement, your membership, personal training services, or physical injury claims:
- Mandatory Executive Negotiation: The parties agree to first attempt in good faith to settle the dispute informally by delivering written notice describing the claim to the opposing party and engaging in executive negotiations for a period of at least 30 calendar days.
- Binding Judicial Resolution / Arbitration: If the dispute remains unresolved following 30 days of informal negotiation, the dispute shall be submitted to the exclusive jurisdiction of the competent Courts of the United Arab Emirates (or an agreed-upon local arbitration center such as DIAC), conducted in the English language (with certified Arabic legal translations as required by court procedures).
12.3 Class Action Waiver
All disputes, claims, and lawsuits must be litigated or arbitrated on an individual basis. You expressly and unconditionally waive any right to initiate, join, consolidate, maintain, or participate as a plaintiff, representative, or class member in any class action lawsuit, collective arbitration, private attorney general action, or representative proceeding against GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. or the Released Parties.
12.4 Severability and Complete Integration Clause
- Severability: If any provision, clause, sentence, or section of this Agreement is held by a court or tribunal of competent jurisdiction in the UAE to be invalid, illegal, or unenforceable under applicable law, such invalidity shall not affect the remaining portions of this Agreement. The remaining terms shall continue in full legal force and effect as if the invalid or unenforceable clause had never been included.
- Complete Integration Clause: This document, alongside executed contract schedules, PAR-Q disclosures, and App registration forms, represents the complete, final, and exclusive integration of the agreement between GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C. and the Member/Client. This Agreement supersedes and replaces all prior or contemporaneous oral promises, written representations, sales materials, trainer statements, marketing brochures, or informal arrangements. No oral modification or promise made by a staff member or personal trainer shall alter the binding written terms of this Agreement.
13. Execution, Schedules, and Acknowledgment Signature Block
Member / Client Acknowledgment and Binding Execution
By providing your physical signature, electronic signature, or digital authorization below, you explicitly certify, affirm, and covenant that:
- You are at least 18 years of age (or a legal natural guardian co-signing on behalf of a minor aged 14 to 17);
- You have carefully, completely, and thoroughly read every page, section, clause, and schedule of this 13-section Agreement with GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.;
- You fully understand that Section 9 contains a COMPREHENSIVE HEALTH WAIVER, EXPRESS ASSUMPTION OF ALL INJURY RISKS, AND A COMPLETE RELEASE OF ALL LEGAL LIABILITY stripping you of rights to sue GE8FIT SPORTS SERVICES AND CONTRACTING - L.L. - S.P.C.;
- You agree to all recurring billing terms, 5% UAE VAT obligations, mandatory 100% upfront advance payment requirements for personal training bookings, non-refundability rules, 24-hour PT cancellation policies, and codes of conduct set forth herein; and
- You execute this Agreement voluntarily, freely, and without any duress or undue influence.
Contract Execution Schedules
A. Member / Client Profile & Selection of Services
Primary Member / Client Name: ____________________________________
Date of Birth: DD / MM / YYYY
Primary Phone Number (Mobile): + __ _______
Primary Email Address: ____________________________________
Emergency Contact Name & Relationship: ____________________________________
Emergency Contact Phone Number: +__ _______
B. Selected Service Tier & Contract Duration (Check All Applicable)
- General Facility Membership:
- Single-Club Access
- Multi-Club All-Access
- Corporate Sponsored Account
- Commitment Term: Month-to-Month / 6 Months / 12 Months
- In-Club Personal Training (Requires 100% Advance Payment):
- 1 Session (1 Day Expiry)
- 10-Session Block (30 Days Expiry)
- 12-Session Block (60 Days Expiry)
- 16-Session Block (90 Days Expiry)
- 20-Session Block (120 Days Expiry)
- 30-Session Block (180 Days Expiry)
- Home Personal Training (Mobile PT — Requires 100% Advance Payment):
- Residential At-Home Package
- Private Workplace Package
- Online Personal Training & Custom Plans (Requires 100% Advance Payment):
- Virtual Live Coaching
- App-Based Customized Program Design
- Corporate Wellness Program:
- Enterprise Subsidized Account
- On-Site Corporate Class Subscription
Execution Signatures
Member / Client Signature
(Or Legal Natural Guardian if Member is a Minor Aged 14–17)
Signature: ____________________________________
Printed Name: ____________________________________
Date: DD / MM / YYYY
Authorized Representative for GE8FIT Sports Services and Contracting - L.L. - S.P.C.
Signature: ____________________________________
Printed Representative Name: ____________________________________
Title: ____________________________________
Facility Location / Branch (UAE): ____________________________________
Execution Date: DD / MM / YYYY
Contact Information
GE8FIT SPORTS SERVICES AND CONTRACTING L.L.C.
Location: Abu Dhabi, United Arab Emirates
Email: info@gritforce8.com
Phone: +971 2 558 0045
Website: www.gritforce8.com